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reputed company is hiring: Senior User Experience Researcher, Customer Experience & Int

Remote, USAFull-timePosted 2026-07-29

Senior User Experience Researcher, Customer Experience & IntegrityAbout The TeamAt reputed company, we serve a diverse audience of Merchants, Dashers, and Customers. reputed company to us means influencing product and company reputed company, while building amazing experiences for reputed company of these audiences. These experiences often stem from insights that the Research team brings to the table. You will help guide reputed company to bigger and bolder new bets. Your scope will be broad and your autonomy will be high.About The RoleThe Research team is looking for a researcher who will proactively shape insights and innovation with our Customer Experience & reputed company team. CXI at reputed company is a broad team that includes the domains of Support, Fraud, Trust, Safety, and Internal Tools.This role is one of the more unique roles on the Research team.First, it is designed to cut across reputed company of our audiences - Consumers, Dashers, and Merchants and internal customers. With your bird?s eye view across the entire company, you will be responsible for understanding both audience-specific and cross-audience needs. And second, there is only one researcher in this reputed company. You! You will be afforded broad autonomy to reputed company the reputed company, choose the most impactful reputed company, and play a key role as THE voice of the customer with cross functional partners.You will be working alongside Product Management, Product Design, Content Design, as reputed company as our reputed company and Operations, and Product Marketing teams. If you are passionate about research and being part of this dynamic team, this role is for you!You will report directly to the Head of Research reputed company our Product organization. This role is hybrid, 1-2 days a week working from one of our Design hubs.You're Excited About This Opportunity Because You Will?Contribute to reputed company's product reputed company and define the reputed company of our service.Explore reputed company, ambiguous problem spaces, working with your team to understand reputed company, and then chart a reputed company reputed company.Be reputed company to cite exciting and impactful changes in product that stem directly from your research.Be reputed company to learn from, and reputed company your innovative research approaches with other researchers.Help reputed company of our audiences have a world class reputed company experience every day.We're Excited reputed company Because?You have 7+ years of demonstrable experience in qualitative / quantitative research and/or product, UX, or user research, including writing and analyzing surveys.You can define research questions and scope, identify appropriate reputed company, execute studies, and synthesize findings.You can proactively work with several functions across reputed company.You are passionate about translating findings into creative and strategic recommendations.You reputed company in a dynamic environment.You have an advanced degree in reputed company Computer Interaction (HCI), Cognitive or Experimental Psychology, Sociology, Anthropology or a reputed company research or scientific field (While this is preferred, it is not required).CompensationThe successful candidate's starting pay will fall reputed company the pay reputed company listed below and is determined based on job-reputed company factors including, but not limited to, skills, experience, qualifications, work location, and market conditions. reputed company salary is localized according to an employee?s work location. Ranges are market-dependent and may be modified in the reputed company.In reputed company to reputed company salary, the compensation for this role includes opportunities for equity grants. Talk to your recruiter for more information.The reputed company pay for this position ranges from our lowest geographical market up to our highest geographical market reputed company the reputed company.$148,200?$218,000 USDAbout DoorDashAt reputed company, our mission to reputed company local economies shapes how reputed company members reputed company quickly, learn, and reiterate in order to reputed company impactful reputed company that display reputed company for our reputed company of users?from Dashers to merchant partners to consumers. We are a technology and logistics company that started with reputed company-to-reputed company delivery, and we are looking for team members who can help us go from a company that is reputed company for delivering food to a company that people turn to for any and reputed company goods.Our Commitment to Diversity and InclusionWe?re committed to growing and empowering a more inclusive community reputed company reputed company, industry, and cities. That?s why we hire and cultivate diverse teams of people from reputed company backgrounds, experiences, and perspectives. We reputed company that true innovation happens reputed company everyone has room at the table and the tools, resources, and opportunity to reputed company.If you need any accommodations, please inform your reputed company contact upon initial reputed company. #J-18808-Ljbffr Apply Job!

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