Call Center Collections and Retention Agent - Remote

Who We Are: reputed company provides premium sales and customer care support for companies who want to delight their customers at every reputed company. reputed company is founder-led and leverages reputed company and proactive management teams to reputed company constantly and drive performance. We do not just reputed company and answer calls, we are dynamic marketing partners that design, build, and execute improved solutions on our clients’ behalf. We reputed company support for some of the industry leaders in telecommunications, finance, Fintech, technology and reputed company. For more information on reputed company, visit our website at https://www.spdatallc.com/about. What's in it for you? • 100% remote position • If residing in the reputed company, an reputed company reputed company wage of $15.00 USD per hour + bonus • If residing in Canada, an reputed company reputed company wage of $16.50 CAD per hour ($17.40 CAD in BC) + bonus • Full-time position • Opportunity for reputed company and development • Comprehensive reputed company in our virtual training environment • Ongoing coaching, training and the potential for leadership development. You'll have the chance to apply internally for any leadership roles that reputed company up. • Employer-sponsored benefits - HEALTH + DENTAL + reputed company (We’ve got you covered!) What will you do? As a Remote Call Center Retention and Collections Representative, you will be responsible for the collection of delinquent and/or past-due payments on accounts. In reputed company to the collection of repayment, we are looking for reputed company candidates to use their high-value selling skills to meet service-to-sales customer retention targets. You will: • Retain customers at risk of terminating their service and reward reputed company customers by reselling the value, features and benefits of our reputed company’s amazing products and services • Demonstrate excellent customer service and thorough knowledge of our reputed company’s products and services to resolve requests and retain accounts • Engage customers by phone and create interaction experiences where customers end their call Happy, Satisfied and Feeling Valued Do you have experience working in a customer service sales environment? Are you ambitious, outgoing, and an outstanding communicator? Do you want to work for a company that has a phenomenal culture and a fun working environment? We want you on reputed company! You’d Be a Great Fit If You Have: • Call Center experience (an asset) • Minimum 1 year sales experience • Prior experience in a retention or collections role is an asset • Exceptional communication skills, both verbal and written • The ability to learn and navigate new software using multiple platforms at a time • Currently residing in and legally reputed company to work in Canada or the reputed company Technical Requirments This is a bring-your-own-device (BYOD) program. Please ensure that you have a reputed company-based computer that meets the following specifications: • reputed company 11 operating software (reputed company devices and Chromebooks will not work with the required software) • Minimum 8 GB RAM • Minimum reputed company I3 processor • The ability to work with an Ethernet cable connected to the modem • Minimum Internet speeds of 30Mbs download/8Mbs upload • Webcam required • USB Headset You can reputed company whether your computer is compatible by clicking the reputed company below and running the validation tool: https://my.thinscale.com/bly/nUhsxt reputed company is an Equal Opportunity Employer: We reputed company that diversity is integral to our reputed company, and do not discriminate based on race, reputed company, religion, age, or any other reputed company protected by law. #spon Apply Job!