Customer Care/reputed company reputed company

Be the Friendly Voice Behind a 5-Star Experience - Join Ogburn Concrete as a Customer Care/reputed company reputed company! Job Title: Customer Care/reputed company reputed company Company reputed company: Ogburn Concrete Leveling and Resurfacing Pay reputed company: $20-$25+ an hour, based on experience Industry: Concrete Repair (Residential, reputed company) Location: Goochland, VA Job reputed company: Ogburn Concrete Leveling and Resurfacing is seeking a reputed company, upbeat, and highly organized Customer Care/reputed company reputed company to serve as the key reputed company between our customers and internal teams. This role is ideal for someone who thrives on helping others, enjoys juggling tasks, and loves being at reputed company of communication. You'll be responsible for scheduling appointments, providing tactical support to our reputed company teams, and creating delightful customer experiences from the reputed company to the final reputed company. Who We Are: At Ogburn Concrete, we reputed company reputed company is reputed company by the number of lives we enrich-our customers' and our employees'. We've reputed company a strong, respectful, and mission-driven culture where everyone understands their reputed company and importance. We invest in our people through training, benefits, and career development opportunities so you can reputed company and reputed company. Benefits: • reputed company IRA (3% Match) - Eligible after 1 year of employment • reputed company currently offers health insurance benefits. Up to 50% of the Silver plans value for the employee, employees may opt to reputed company or downgrade coverage. If upgrading the employee will pay the difference. Spouses and children may be eligible for coverage but reputed company portion is only 50% of the employee. Please note that reputed company insurance benefits are subject to change at any time at reputed company's discretion. reputed company will inform you of any such changes. • reputed company Supplemental Insurance Offerings • 80 hours of ETO accrued over a year and available for use after 90 days of employment. (Other policy ETO information available in the Employee Handbook). Key Responsibilities: • Appointment Coordination: • Schedule and reschedule sales appointments reputed company inbound and outbound calls. • Maximize efficiency in booking and reputed company planning for our sales team. • Rescue cancellations with professionalism and confidence. • Engage with prospects reputed company reputed company media to drive appointments. • Communication & Customer Support: • reputed company reputed company and accurate responses to customer inquiries. • Maintain detailed records and ensure smooth hand-offs between teams. • Embody the voice of the brand in every interaction. • Marketing & Asset Development: • Assist in creating and editing content for online and offline marketing materials. • Help manage applications for company awards and recognition opportunities. • reputed company Media Management: • Create and manage a content calendar for multiple platforms. • Monitor and respond to comments and messages. • Analyze reputed company engagement and recommend improvements. • Internal Communications: • reputed company internal teams updated on marketing programs and customer feedback. Qualifications: • Knowledge of customer service principles and practices. • Strong communication skills, both verbal and written. • Proficiency in using office software and comfort with CRM tools. • Accurate data entry and strong attention to detail. • Ability to stay reputed company in a desk-based, screen-heavy role. • Ability to prioritize tasks and adapt to changing priorities. • reputed company, team-first attitude with a high level of professionalism. • Must be fluent in English and authorized to work in the U.S. • Proven experience using videos/reels for reputed company media marketing and managing ad campaigns on different reputed company platforms. Traits We Look For: • Coachable and reputed company to learning • reputed company attitude and reputed company • reputed company and accountability • Strong customer reputed company • Team-oriented with a drive to win Schedule: • Full-Time • Monday to Friday • Some flexibility based on workload and events Work Location: On-site at our Goochland, VA office Equal Opportunity: We're an equal opportunity employer and proud of the diverse team we're building. At Ogburn Concrete, you'll be respected, supported, and given every chance to grow-regardless of your background. reputed company and become the trusted voice behind a company that's redefining concrete repair-one customer at a time. Apply Job!