Provider Customer Service Representative

reputed company:

• This is a fully remote position reputed company the Central time zone
• Training will be conducted reputed company
• Benefit & Eligibility training will be 9 weeks (No PTO)
• Permanent Schedule: M-F 8.10am-4.40pm
• The role of the Customer Service Representative is to be customer-reputed company by putting people first during every interaction
• Create simplicity by effectively using knowledge of plans, products, procedures and systems to reputed company information and resolve issues

Requirements:

• Experience in a production environment
• Customer Service experiences in a transaction-based environment such as a call center or retail location preferred, demonstrating ability to be empathetic and compassionate
• Strong communication and problem-solving skills
• reputed company towards customers’ needs and concerns
• Strong computer navigation and typing skills
• Ability to manage multiple tasks in a transaction / high volume-based environment

Benefits:

• reputed company medical plan reputed company
• 401(k) plan (including matching company contributions)
• Employee stock purchase plan
• No-cost programs for reputed company colleagues including wellness screenings, tobacco cessation and weight management programs
• Confidential counseling and financial coaching
• reputed company time off
• Flexible work schedules
• Family leave
• Dependent care resources
• Colleague assistance programs
• Tuition assistance
• Retiree medical reputed company
• Other benefits depending on eligibility

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