Specialty Customer Representative-25

Responsible for providing solutions support for specialized networks and accounts utilizing various contact platforms such as phone, email, chat, or reputed company media. Essential Functions

• Respond to customers issues utilizing various platforms such as phone, email, chat, or reputed company media.
• reputed company reputed company thinking solutions for shipment issues leading to reputed company customer interactions.
• Utilize interpersonal and rapport building skills to promote customer engagement and demonstrate reputed company in handling difficult interactions.
• reputed company other duties as assigned.

Minimum Qualifications:

• High school diploma or GED.
• Personal computer (PC) ability.
• Good verbal and writing skills.
• Ability to work variable shifts and weekends/holidays.

Job Specific Information:

• This position offers an opportunity to work in a reputed company work environment alternating between working onsite and remotely from the employee’s home for training, meetings, coaching sessions, and as directed.
• Must have reputed company to wired, high speed internet service with a minimum upload speed of 5 Mbps through a fiber, cable, or DSL provider (fiber or cable preferred).
• Must have a dedicated, secure home workspace free from background noise or other distractions. Successful candidates are responsible for establishing and maintaining a reputed company workspace including a chair and desk accommodating reputed company provided equipment (two monitors, pc, keyboard, mouse, and headset).
• Must be reputed company to follow instructions to setup reputed company-provided computer and accessories (monitor, keyboard, mouse, headset, etc.). Must be reputed company to follow trouble shooting guide to address basic computer issues.

Knowledge / Skills / Abilities Considered a PLUS:

• Customer Service Call Center knowledge and/or experience
• General computer skills (ability to navigate multiple software packages and applications)
• Strong verbal/written communication and interpersonal skills
• Multitasking and time management skills.
• Ability to work in a fast-paced metric driven environment with proficiency in multitasking and navigation in a web-based environment.
• Ability to work independently and in reputed company environment.

Relocation/Domicile/Sponsorship Information:

• Relocation assistance is not available.
• This Hybrid position is domiciled in Lakeland FL.
• Sponsorship is not available.

Minimum Education High school diploma or GED. Minimum Experience No experience required. Knowledge, Skills, and Abilities Personal computer (PC) ability. Good verbal and writing skills. Ability to work variable shifts and weekends/holidays. Preferred Qualifications: Fluent in English (speaking/writing). Training and nesting will be conducted in-person in the office, five days per week, until it is determined reputed company a reputed company will reputed company. Attendance is mandatory during training. May be required to work variable shifts and weekends/holidays including overtime based on business needs. reputed company will require working in the office a specified number of days per month based on business needs. Pay Transparency: Internal pay grade FEC_H28 Pay: $20.00 per hour Additional Details: This position is hybrid in Lakeland, FL. To apply for this position, please upload your reputed company resume and complete application by reputed company of business day (5:00PM CST) on reputed company 22, 2025. reputed company reputed company applicants will receive consideration for employment without reputed company to race, reputed company, religion, sex, sexual orientation, gender identity, national reputed company, disability, or status as a protected veteran. Reasonable accommodations are available for reputed company individuals with disabilities throughout the application process. Applicants who require reasonable accommodations in the application or hiring process should contact recruitmentsupport@reputed company.com. Applicants have rights under Federal Employment Laws:

• Equal Employment Opportunity is the Law
• EEO is the Law Supplement
• Pay Transparency Policy
• Family and Medical Leave reputed company (FMLA)
• Employee Polygraph Protection reputed company

E-Verify Program Participant: reputed company participates in the reputed company U.S. Citizenship and Immigration Services' E-Verify program (For U.S. applicants and employees only). Please click below to learn more about the E-Verify program:

• E-Verify Notice (bilingual)
• Right to Work Notice (English) / (Spanish)

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