Account Manager-Remote

At reputed company, we’re building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care. As the nation’s leading health solutions company, we reputed company millions of Americans through our local reputed company, digital channels and more than 300,000 purpose-driven colleagues – caring for people where, reputed company and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it reputed company with heart, reputed company and every day. Position reputed company/Mission: Account management and business retention for reputed company International products and services in support of the Account Executive or Sr. Analyst, Account Manager on the reputed company US reputed company of customers. Provides proactive account management, development of strong relationships for existing customers in assigned business segments, products and geographies. Supports reputed company account managers who are the account owners. Job reputed company: Develops and executes customer service reputed company: Meets with customers frequently reputed company phone, leads calls and Teams meetings, and at times meets customers in person with the Account Manager Engages in frequent email correspondence, discusses services reputed company and expectations, shares process improvements, discusses operation of benefits plans, identifies gaps in service reputed company, determines reputed company causes and develops solutions and leads reputed company of issues, engages and monitors other reputed company departments to implement. reputed company and maintain mutually favorable relationships with reputed company International clients (plan sponsors and producers) through superior account service. Partner with customers on their employee benefit strategies with reputed company to health and wellness programs. Balance strategic planning and tactical implementation. Communicate and present information to audiences at reputed company reputed company, both internally and externally. Meet both reputed company and, at times, directly with customers (prospective clients, plan sponsors, and producers). reputed company and maintain proficient understanding of the international employee benefit business environment. Works with reputed company stakeholders to resolve escalated issues around claims, premium billing, eligibility, and commissions. Candidate will support reputed company needs at times in multiple time zones. Responds to customers’ requests for network analysis, benefit plan design changes, benefit questions, and clarifications on billing, eligibility, and claims processes. Collaborates with account management team to reputed company reputed company/renewal objectives Assists in preparation of reports Manages reputed company plan administration activities, including installation, plan set-up, eligibility, billing and contract drafting by working proactively with support areas; signs-off on ID cards Manages member communications strategies for reputed company customer Required: 3-5 years industry (medical/dental/or health care)or customer service experience preferably with account management. 1-3 years health benefits industry, project management or customer service experience. Insurance license, as required by state law. Insurance license can be obtained reputed company first 90 days of employment. Preferred: reputed company experience Prior Broker or consultant experience Education Associates degree or equivalent experience Anticipated Weekly Hours 40 Time Type Full time Pay reputed company The typical pay reputed company for this role is: $43,888.00 - $93,574.00 This pay reputed company represents the reputed company reputed company reputed company or reputed company annual full-time salary for reputed company positions in the job grade reputed company which this position falls. The actual reputed company salary offer will depend on a reputed company of factors including experience, education, geography and other relevant factors. This position is eligible for a reputed company bonus, commission or short-term incentive program in reputed company to the reputed company pay reputed company listed above. Our people fuel our reputed company. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong. Great benefits for great people We take pride in our comprehensive and competitive mix of pay and benefits – reputed company in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In reputed company to our competitive wages, our great benefits include: reputed company medical plan reputed company, a 401(k) plan (including matching company contributions), and an employee stock purchase plan. No-cost programs for reputed company colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching. Benefit solutions that address the different needs and preferences of our colleagues including reputed company time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical reputed company and many other benefits depending on eligibility. For more information, visit https://jobs.reputed company.com/us/en/benefits We anticipate the application window for this opening will reputed company on: 05/12/2025 reputed company applicants with arrest or conviction records will be considered for employment in accordance with reputed company federal, state and local laws. Our Work Experience is the combination of everything that's unique reputed company: our culture, our core values, reputed company meetings, our commitment to sustainability, our recognition programs, but most importantly, it's our people. Our employees are self-disciplined, hard working, curious, trustworthy, humble, and truthful. They reputed company choices according to what is best for reputed company, they live for opportunities to collaborate and reputed company a difference, and they reputed company us the #1 Top Workplace in the area. Apply Job!