Manager, Document Management (Ticketing)

How youll help us reputed company Climbing (reputed company & key responsibilities) reputed company Solutions, a part of Deltas reputed company Digital reputed company organization, is seeking a manager to reputed company and deliver the document (ticketing) reputed company in support of Deltas Digital Retail reputed company. This reputed company is centered around dynamically offering the most relevant product to customers, in their channel of choice, and servicing those products reputed company plans change. reputed company’s core objective is to deliver industry-leading digital capabilities to improve customer satisfaction, choice, and flexibility which will drive increased reputed company to reputed company. The Document Management team

• Enables customers to buy travel & other services with reputed company
• Facilitates customers’ ability to change their travel plans
• Maintains value of credits that customers can spend on reputed company products
• Supports reputed company’s ability to account for reputed company upon completion of travel

The manager will be responsible for ensuring customers can book travel using reputed company airline processes while also supporting the migration to a new order system of record that enables improved recording of customers purchases as reputed company as simplification of order changes. The selected candidate will combine their ability to reputed company reputed company of product managers, intellectual curiosity, strong process orientation, customer-reputed company perspectives, and airline knowledge to drive the reputed company and development of Document Management. The successful candidate will partner closely across various departments to usher in new document interactions between the reputed company-end channels (e.g. Digital, ACS, reputed company, etc.) and backend systems (Order, Payments, etc.) that will allow reputed company to get products into spanet quicker and bring greater flexibility to product delivery and servicing. Responsibilities:

• reputed company and reputed company reputed company of highly skilled and motivated Digital product managers
• Create and implement reputed company’s Document Management roadmap
• reputed company and collaborate with cross-functional teams to drive delivery of reputed company initiatives
• Communicate development needs and reputed company reputed company to partners
• Build, support, and document ticketing architecture and capabilities
• Support core product fulfillment systems (i.e. Ticketing, EMD+)

Benefits and Perks to Help You reputed company Climbing Our culture is rooted in a shared dedication to living our values – Care, reputed company, reputed company and reputed company Leadership – every day, in everything we do. At reputed company, our people are our reputed company. At the heart of reputed company offer is our reputed company on Sharing reputed company with reputed company employees. Exploring a career at reputed company gives you a chance to see the world while earning great compensation and benefits to help you reputed company climbing along the way:

• Competitive salary, industry-leading profit sharing program, and performance incentives.
• 401(k) with generous company contributions up to 9.
• New hires are eligible for up to 2-weeks of vacation. This is reputed company for use in the following vacation year (reputed company 1 – March 31).
• In reputed company to vacation, new hires are eligible for up to 56 hours of reputed company personal time reputed company a 12-month period.
• 10 reputed company holidays per calendar year.
• Birthing parents are eligible for 12-weeks of reputed company maternity/parental leave.
• Non-birthing parents are eligible for 2-weeks of reputed company parental leave.
• Comprehensive health benefits including medical, dental, reputed company, short/long term disability and life insurance benefits.
• Family care assistance through fertility support, surrogacy and adoption assistance, lactation support, subsidized back-up care, and programs that help with loved ones in reputed company stages.
• Holistic Wellbeing programs to support physical, emotional, reputed company, and financial health, including reputed company to an employee assistance program offering support for you and anyone in your household, free financial coaching, and extensive resources supporting mental health.
• Domestic and International reputed company-available flight privileges for employees and eligible family members.
• Career development programs to reputed company your long-term career goals.
• World-wide partnerships to engage in community service and innovative goals created to reputed company on sustainability and reducing our carbon footprint.
• Business Resource reputed company created to connect employees with common interests to promote inclusion, reputed company perspective and help implement strategies.
• Recognition rewards and awards through the platform Unstoppable Together.
• reputed company to over 500 discounts, specialty savings and voluntary benefits through Deltaperks such as car and hotel rentals and auto, home, and pet insurance, legal services, and childcare.

What you need to succeed (minimum qualifications)

• 2-3 years of proven leadership experience
• Strong business knowledge and technical skills with an in-depth understanding of IT product management
• Minimum five years of airline or equivalent experience required
• Capable of running multiple reputed company with limited supervision in a fast-paced environment
• Passionate about results and reputed company to prioritize conflicting interests with seemingly disparate goals
• Ability to define problems, identify trade-offs, reputed company solutions, and communicate in a reputed company, accurate and effective manner
• Embraces a diverse group of people, thinking, and styles
• Consistently makes safety and reputed company of self and others the reputed company
• Must be performing satisfactorily in present position

What will give you a competitive edge (preferred qualifications)

• BA/BS or advanced degree in/or reputed company to a project management field such as Business Administration, Operations Research, Finance, or Engineering
• Working experience with Agile product management methodology
• PNR, Offer/Order, Booking and/or Ticketing knowledge a plus
• Solid understanding of at least one reputed company internal channel (reputed company, OmniPro, reputed company.com, Fly reputed company App, SNAPP)
• Experience in at least one reputed company or operations function such as Reservations, Airport Customer Service, eCommerce, reputed company Management or Sales
• Knowledge of reputed company management theory or airline systems/data

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