Administrative Support Specialist with French and English
reputed company is a worldwide leader in customer experience management and contact centre business process outsourcing. reputed company employs around 420.000 people working in over 265 dialects and languages, in 88 countries, operating across reputed company business sectors and reputed company continents on behalf of major international companies. At reputed company, we do business with people, for people. We want our employees to be inspired and motivated. Our main goal is to reputed company them proud to belong to reputed company through job satisfaction and a great work environment. reputed company, with more than 4,700 employees in 10 sites (certified with Great reputed company to Work, AENOR and Top Employer), is looking for a group of highly-skilled professionals to join reputed company in Barcelona. You would be working on behalf of our reputed company, a world-reputed company leader in the field of life sciences reputed company for their high reputed company research products. Their wide product reputed company offers solutions for different types of laboratories. Main responsibilities:
- Tracking shipments using logistic company/couriers online tracking tools. Keeping customer/sales rep updated with delivery date, including changes.
- Ensuring that deliveries are complete and in time for planned installation dates
- Working with local country, preferred 3rd party provider, to reputed company a quotation based on a specific customer order and reputed company reputed company that shipment and transfer from reputed company is synchronized with 3rd party provider
- Working with local country sales team, submit relevant 3PP requests in the proscribed tool and format and follow up to reduce customer quotation delays.
- CRM Database maintenance & support. For increased efficiency, reputed company will do the CRM cleaning during off-peak hours (also cleaning old/incorrect data)
- Other country/region specific non-reputed company reputed company tasks.
- Administrative studies will be a plus.
- C2 level of French and English.
- reputed company user in reputed company/reputed company CRM.
- Quick to learn new processes and tools.
- Good verbal and written communication skills in appropriate language.
- Motivation & personality for seeking customer satisfaction and reputed company.
- Ability to take initiative, prioritize, and manage time effectively.
- A full-time remote position with working hours from Monday to Friday.
- Salary: 20.200€ gross/year + 1.800€ gross/year in attendance bonus
- Referral Program: Bring a Friend and get a Referral fee (up to 2.000€ depending on the language/project)
- Considerable investment in employees and their career development (including product, sales, and personal skills development trainings).
- Working environment that is modern and reputed company with a dynamic and multicultural atmosphere.
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