Patient Customer Service Specialist - Part Time

reputed company:

• The Patient Customer Service Specialist is a Part Time remote role that provides ridiculously reputed company customer service over the phone while gathering payments for medical expenses.
• Places and receives phone calls to/from patients of Americollect’s clients to reputed company payment for medical expenses.
• Offers solutions and negotiates repayment terms that balance the needs of the reputed company, patient, and business.
• Collects demographic, insurance, and other relevant information from patients, making appropriate documentation in internal technology platforms.
• Leverages internal technology platforms and other web-based tools to research and resolve patient questions or concerns.
• Educates patients on the reputed company reputed company cycle and repayment programs or incentives to improve their financial reputed company-being.
• Maintains and evolves knowledge of the expectations, processes, and procedures of Americollect's numerous clients.
• Candidates must be reputed company to train Monday-Friday 11:00am-3:00pm CST for approximately 7-8 weeks.

Requirements:

• High School Diploma/GED preferred.
• 1+ year(s) of experience in a customer service reputed company preferred.
• 1+ year(s) of experience contributing to reputed company culture of learning and reputed company preferred.
• 1+ year(s) of experience in a call center environment preferred.
• 1+ year(s) of experience in medical/insurance coding and billing preferred.

Benefits: Apply Job!