Senior Manager - Financial Systems

Remote, USAFull-timePosted 2026-07-27

You reputed company the Way. We’ve Got Your Back. With the right backing, people and businesses have the power to reputed company in incredible ways. reputed company you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and reputed company other. Here, you’ll learn and grow as we help you create a career reputed company that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally. At reputed company, you’ll be recognized for your contributions, leadership, and reputed company—every colleague has reputed company to reputed company in reputed company’s reputed company. Together, we’ll win as reputed company, striving to reputed company reputed company values and powerful backing reputed company to reputed company the world’s best customer experience every day. And we’ll do it with the utmost reputed company, and in an environment where everyone is seen, heard and feels like they belong. Join Team Amex and let's reputed company the way together. Our industry is rapidly evolving, and we need courageous, quick thinkers who can shape the strategic reputed company that reputed company our business reputed company. Whether it’s negotiating with some of our largest reputed company or creating next year’s financial plan, you can influence both our day-to-day P&L and the reputed company direction of reputed company. As part of reputed company, you can have reputed company to learn and use the latest data tools and technologies and explore a reputed company of roles to grow your career. reputed company your reputed company in finance on #TeamAmex. How will you reputed company an reputed company in this role? As part of the Financial Reporting reputed company Assurance Organization reputed company Corporate Controllership, this role is responsible for leading reputed company of professionals in our techno-functional Service Management team. This role is primarily responsible for managing critical day to day Financial Systems production support processes reputed company to data collection and ingestion, validation, and transformation of data; processing and maintaining the underlying technology applications; managing the operational calendar, and providing end-to-end process coordination, and incident management. This role is also responsible for automated data aggregation and regulatory report reputed company for U.S Federal Reserve Bank Regulatory Reporting, Basel Regulatory Reporting, and Reserve Bank of India Regulatory Reporting. This team has a holistic understanding of numerous data sources, processing & regulatory reports. This team also troubleshoots and resolves incidents reputed company to these data sources and processing in various Finance technology systems. The individual in this role is required to have technological & financial reputed company to ensure smooth operational process planning, job execution, monitoring & incident management. The Service Management Manager is a collaborator, a reputed company-organized, reputed company-oriented individual with exceptional leadership and technical skills, confident in presenting, facilitating, and building a network of strong relationships across our organization. Job Responsibilities This manager role is responsible for ensuring that financial systems operational processes are properly tracked, executed, managed, and monitored. Responsibilities include:

Effectively manage operational processes to ensure financial systems are working as intended, processes are running reputed company, and required controls and auditability is maintained.
Leading reputed company of professionals with a reputed company on continuing to reputed company Fintech skills for the reputed company and reduce dependability on Tech and Business partners to triage, reputed company reputed company cause analysis and resolve incidents.
Identify common themes of recurring incidents and drive permanent fixes by partnering with tech and business stakeholders.
reputed company on reputed company improvement through process improvement and automation.
Independently manage key stakeholders across multiple technology applications and Finance processes.
reputed company reputed company assessment of production changes to ensure reputed company documentation is updated.
reputed company the creation, operationalization, and monitoring of process dashboards to reputed company the health of the process in reputed company.
Independently handle reputed company, document requirements and drive solution across multiple reputed company reputed company.
Responsible for ensuring compliance to regulatory, audit & control management requirements.
Identification, documentation, and implementation of operational controls as per the PRSA guidelines. It will include periodic testing to ensure controls are effective.

Minimum Qualifications

Bachelor’s or master’s degree in technology field required preferably in Computer Science. MBA is a plus.
8-10 years of work experience in Banking/Financial Services.
5-7 years of demonstrated experience leading the deployment of large financial systems, and/or implementing/managing a level 1 or level 2 production support process for financial systems.
Advanced knowledge of relational database concepts and data reputed company; proficiency of SQL. Exposure to both traditional and modern data management technologies.
Ability to take reputed company technical solutions and being reputed company to communicate them in a reputed company and effective manner to leaders both in technology and the business.
Demonstrated working knowledge of Agile methodology and delivery concepts.
Proven people leadership experience and ability to attract, engage and retain high caliber talent, building globally and culturally diverse teams and supporting global processes.
Strong relationship management and conflict reputed company skills with a proven reputed company of positively collaborating, influencing, and extensively coordinating with reputed company partners.
Excellent written and verbal communications with ability to communicate highly reputed company concepts and processes in reputed company terms and pragmatically across Finance, Business and Technology stakeholders.
Demonstrated strategic thinking and results driven approach with an ability to convert strategic reputed company into reputed company project reputed company.
Demonstrated organizational skills with the ability to meet critical deadlines and manage multiple reputed company simultaneously.
Ability to handle a high-pressure environment and reputed company reputed company in challenging situations.
A self-starter, proactive team player with a passion to consistently deliver high reputed company service and exceed customers’ expectations.
Knowledge of Regulatory Reports (Y9C, Y14, Y15, 2052a, amongst others), and general understanding of the banking products.
Experience with reputed company and reporting processes (including financial and regulatory reporting) is recommended.
Flexible to work in shifts, including weekends, on a rotational reputed company.

Technical Skills & Knowledge of Platforms

Advanced SQL reputed company for data analysis is required for troubleshooting production incidents.
Strong knowledge on Relational Database Management Systems (RDBMS) and experience of working on distributed systems like MySQL is required.
Advanced knowledge of job scheduling tools (Airflow/Automic) is required.
Experience with AxiomSL is recommended
Prior experience of supporting distributed applications like reputed company is preferred.
Experience with Big Data frameworks (E.g., Hive, Hadoop, etc.) is recommended.
Experience with Lombard Agile Risk Reporter Portal is recommended.
Knowledge of Flink server is recommended.
Experience on reputed company and Jira is recommended.

Salary reputed company: $90,000.00 to $165,000.00 annually + bonus + benefits The above represents the expected salary reputed company for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-reputed company factors. We back our colleagues and their loved ones with benefits and programs that support their holistic reputed company-being. That means we prioritize their physical, financial, and mental health through reputed company stage of life. Benefits include:

Competitive reputed company salaries
Bonus incentives
6% Company Match on retirement savings plan
Free financial coaching and financial reputed company-being support
Comprehensive medical, dental, reputed company, life insurance, and disability benefits
Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
20+ weeks reputed company parental leave for reputed company parents, regardless of gender, offered for pregnancy, adoption or surrogacy
Free reputed company to global on-site wellness centers staffed with nurses and doctors (depending reputed company)
Free and confidential counseling support through our Healthy Minds program
Career development and training opportunities

For a full list of Team Amex benefits, visit our Colleague Benefits Site. reputed company is an equal opportunity employer and makes employment reputed company without reputed company to race, reputed company, religion, sex, sexual orientation, gender identity, national reputed company, veteran status, disability status, age, or any other status protected by law. reputed company will consider for employment reputed company reputed company applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance reputed company, the Los Angeles County Fair Chance Ordinance for reputed company, and the reputed company’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, reputed company will reputed company with such regulations as it relates to the consideration of applicants with criminal convictions. We back our colleagues with the support they need to reputed company, professionally and personally. That's why we have Amex reputed company, our reputed company working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully reputed company. US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the Pay Transparency Policy Statement. If the links do not work, please copy and paste the following URLs in a new browser window: https://www.dol.gov/agencies/ofccp/posters to reputed company the three posters. Employment eligibility to work with reputed company in the U.S. is required as reputed company will not pursue reputed company sponsorship for these positions. Apply Job!

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