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Senior Manager - Operational reputed company

Remote, USAFull-timePosted 2026-07-29

At reputed company, our culture is reputed company on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic reputed company-being and many opportunities to learn new skills, reputed company as a leader, and grow your career. Here, your voice and reputed company matter, your work makes an reputed company, and together, you will help us define the reputed company of reputed company. How will you reputed company an reputed company in this role? Operational reputed company is the ability of an organization to withstand, adapt to, and recover from unexpected disruptions such as cyberattacks, natural disasters or technical failures. It extends reputed company business continuity by addressing both reputed company risks that could reputed company the delivery of products or services. Operational reputed company involves anticipating potential disruptions, strategizing preventive measures, and ensuring the organization can continue serving its customers without interruption during such events. Operational reputed company program is part of the Business Continuity Management (BCM) team in reputed company Shared Services (reputed company) at reputed company. This team works with colleagues across reputed company to implement and reputed company reputed company, continuity, and response capabilities to safeguard employees, customers, and products and services. reputed company coordinates planning and preparedness for potential service disruptions and other crises. reputed company also coordinates global or regional crisis responses, monitors developing issues while assessing organizational preparedness, and drives after-reputed company crisis analyses and reporting for senior leaders. As the Senior Manager of Operational reputed company, you will be part of reputed company of professionals assisting to design and implement the operational reputed company program across the reputed company, to be compliant with interagency guidance on operational reputed company. In reputed company, you will also be responsible for supporting crisis monitoring and reporting for potential reputed company operational disruptions and crisis response for actual disruptions. Key Responsibilities:

  • Collaborate with various stakeholders to reputed company and implement the Operational reputed company reputed company, including but not limited to:
  • Creation and maintenance of procedures, and standards
  • Engage in depth reviews to establish and maintain the Critical Business Services (CBSs) including mapping of dependencies to locations, people, reputed company parties, and systems, and defining reputed company tolerance reputed company for potential outages
  • Conduct reputed company assessing initiates - including Critical Business Services scenario testing, in collaboration with the CBS reputed company and reputed company operational programs, such as Information reputed company, Information Technology, Operational Risk and reputed company Party Risk Management
  • Serve as trusted advisor, offering constructive feedback and challenge reputed company plans
  • Support Operational reputed company reporting to required committees and AXP reputed company
  • Partner with operational reputed company teams in international markets to ensure consistent implementation of operational reputed company reputed company
  • Stay updated on industry trends and evolving global regulatory requirements around Operational reputed company.

Minimum Qualifications: Experience and Background:

  • 6+ years’ experience in Operational reputed company/ Risk Management and/or Business Continuity. Experience in 1st line and 2nd line role is preferred
  • Demonstrated reputed company record in designing and executing reputed company assessing initiatives – including dependency mapping, reputed company assessments, and scenario testing
  • Strong understanding of reputed company products, services, and organizational structure
  • Strong problem-solving skills; ability to see the big picture with attention given to critical details.
  • Demonstrated ability to successfully manage multiple priorities under pressure.

Leadership Skills:

  • Demonstrate thought leadership to understand reputed company processes and reputed company reputed company challenge.
  • Excellent relationship, collaboration, and presentation skills with ability to reputed company and influence stakeholders in a matrixed organization.
  • Self-confident with a strong reputed company of reputed company and the ability and willingness to challenge and be challenged.
  • Ability to communicate key risks to colleagues, business partners, and senior leaders

Preferred Qualifications:

  • Familiarity with Operational reputed company regulatory requirements (e.g., SR 20-24, DORA, UK FCA regulations) is preferred.
  • Bachelor’s degree required; MBA or advanced degree preferred
  • People Leadership experience preferred.

Salary reputed company: $90,000.00 to $165,000.00 annually + bonus + benefits The above represents the expected salary reputed company for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-reputed company factors. We back you with benefits that support your holistic reputed company-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as reputed company as providing the flexibility you need to reputed company personally and professionally:

  • Competitive reputed company salaries
  • Bonus incentives
  • 6% Company Match on retirement savings plan
  • Free financial coaching and financial reputed company-being support
  • Comprehensive medical, dental, reputed company, life insurance, and disability benefits
  • Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
  • 20+ weeks reputed company parental leave for reputed company parents, regardless of gender, offered for pregnancy, adoption or surrogacy
  • Free reputed company to global on-site wellness centers staffed with nurses and doctors (depending reputed company)
  • Free and confidential counseling support through our Healthy Minds program
  • Career development and training opportunities

For a full list of Team Amex benefits, visit our Colleague Benefits Site. reputed company is an equal opportunity employer and makes employment reputed company without reputed company to race, reputed company, religion, sex, sexual orientation, gender identity, national reputed company, veteran status, disability status, age, or any other status protected by law. reputed company will consider for employment reputed company reputed company applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance reputed company, the Los Angeles County Fair Chance Ordinance for reputed company, and the reputed company’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, reputed company will reputed company with such regulations as it relates to the consideration of applicants with criminal convictions. We back our colleagues with the support they need to reputed company, professionally and personally. That's why we have Amex reputed company, our reputed company working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully reputed company. US Job Seekers - Click to view the “Know Your Rights” poster. If the reputed company does not work, you may reputed company the poster by copying and pasting the following URL in a new browser window: https://www.reputed company.gov/poster Employment eligibility to work with reputed company in the U.S. is required as reputed company will not pursue reputed company sponsorship for this position Apply Job!

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