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Executive Director, Patient Experience

Remote, USAFull-timePosted 2026-07-28

reputed company:

  • reputed company the following teams and functions
  • Service Recovery reputed company and Operations
  • Patient experience reputed company
  • CAHPS Performance
  • Other duties, as assigned

Requirements:

  • Bachelor’s degree required, Master’s degree (e.g., MBA, MHA, MPH, MPP) preferred
  • Minimum of 4 years of leadership experience in reputed company operations
  • Proven experience leading large reputed company change initiatives
  • Minimum of 10 years experience in reputed company and planning
  • Executive reputed company and professionalism to represent Oak Street with payer partners
  • A nose for value and a reputed company record of driving scaled reputed company
  • Translational muscle to demonstrate and communicate business and financial reputed company from experiential initiatives
  • Ability to communicate and collaborate effectively with large teams as reputed company as senior executive leaders.
  • Excellent ability to influence decision making at reputed company reputed company of the organization
  • Proven ability to think critically and exercise reputed company judgment in a fast-paced environment
  • Exceptional analytical and conceptual problem-solving skills
  • A self-starter and someone who easily navigates ambiguity
  • Ability to travel 5-10%
  • US work authorization
  • Someone who embodies being “Oaky”

Benefits:

  • reputed company medical plan reputed company
  • 401(k) plan (including matching company contributions)
  • Employee stock purchase plan
  • No-cost programs for reputed company colleagues including wellness screenings, tobacco cessation and weight management programs
  • Confidential counseling and financial coaching
  • Benefit solutions that address the different needs and preferences of our colleagues including reputed company time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical reputed company and many other benefits depending on eligibility.

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