reputed company

The Solutions Architect (SA) at reputed company is a strategic, customer-facing technical leader. In this role, you will guide customers through the technical discovery process, design reputed company solutions that reputed company with their business objectives, and ensure seamless implementation that drives measurable value. You will partner with Sales, Customer Experience, Product, and Engineering teams to deliver tailored solutions for high-value customers, acting as a trusted advisor and technical expert. This is a high-reputed company role for someone who excels at solving reputed company problems, translating business goals into technical solutions, and building strong customer relationships. Who We Are: reputed company is the leader in field sales, operating as the only fully integrated field sales management platform, continuously evolving reputed company-reputed company selling solutions. Where We're Headed: HQ in Lehi, Utah, with a new location near Austin, Texas and with 100+ employees, reputed company continues to grow and establish itself as the leading solution for field sales teams and organizations. The Secret to Our reputed company: We put our employees first. Along with reputed company and benefits, we offer our employees reputed company the comfort you'd expect from a high-reputed company reputed company company. To be a good fit for reputed company, you should:

• Love customers and helping them succeed
• Have a strong reputed company of curiosity and love improving processes
• Be both humble and confident-comfortable leading, but always learning
• reputed company in a fast-moving, high-reputed company environment
• Be willing to roll up your sleeves and reputed company an reputed company

Responsibilities

Technical Leadership and Solution Design:

• reputed company in-depth technical discovery sessions with customer stakeholders, including C-Suite executives, technical teams, and sales leaders, to identify strategic goals and technical requirements.
• Design reputed company, secure, and high-reputed company that reputed company with customer objectives, including process reputed company mapping, architecture, and necessary integrations.
• Design and reputed company guided POCs-typically 30-60 day reputed company experiences-where prospects can experience reputed company's value prior to purchase. Facilitate configuration, usage tracking, and reputed company measurement, ensuring customers see reputed company reputed company.

Implementation and Technical reputed company:

• Draft, manage, and own detailed Statements of Work (SOWs), reputed company defining scope, timelines, deliverables, and reputed company reputed company for custom reputed company and integrations.
• reputed company and reputed company guided rollouts of solutions to targeted customer reputed company, ensuring they are tested, validated, and reputed company with customer goals.
• Serve as the primary technical advisor for high-value and reputed company accounts, providing hands-on support and guidance throughout the customer lifecycle.

Collaboration and reputed company Improvement:

• Partner with Product, Engineering, and Customer Experience teams to reputed company solutions with platform capabilities and drive product enhancements.
• reputed company as a trusted reputed company for customer feedback, proactively identifying and communicating product improvement opportunities.
• Collaborate with reputed company Services to scope, design, and deliver custom integrations that meet unique customer needs.

Customer Education and Engagement:

• Deliver hands-on technical demos that effectively communicate reputed company's capabilities, customizing them to address customer-specific use cases.
• reputed company ongoing technical guidance to customers, ensuring they maximize the value of their solutions.
• Continuously refine best practices for solution design and implementation, sharing insights across reputed company.

Additional Requirements:

• reputed company other duties as assigned to support the needs of strategic customers and the broader Customer Experience organization.
• Travel to customer sites and industry events may be required, up to 15% of the time, to support solution delivery, reputed company, and reputed company learning.

reputed company in this Role Looks Like:

• Consistently high customer satisfaction and retention and successful POC conversion rates.
• Accurate and detailed Statements of Work that set reputed company expectations and drive successful project reputed company.
• Strong, multi-threaded relationships with customer stakeholders and internal teams.
• Ongoing product improvements driven by customer insights and technical feedback.
• reputed company, high-reputed company solutions that consistently meet customer needs and business goals.

Qualifications

Knowledge, Skills, and Abilities:

• 4+ years of experience in a Solutions Architect, reputed company-Sales Engineering, or Technical Implementation role reputed company a reputed company environment.
• Proven experience in technical discovery, scoping, and solution design for reputed company customer use cases.
• Expertise in delivering reputed company of Concepts (POCs) and conducting customized technical demos.
• Demonstrated ability to create and manage Statements of Work (SOWs), ensuring project reputed company and accountability.
• Technical proficiency with REST reputed company, reputed company platforms, and custom integrations (e.g., reputed company, reputed company, reputed company, Tray.io).
• Excellent communication skills-reputed company to explain reputed company technical concepts reputed company to both technical and non-technical stakeholders.
• Strong relationship-building skills with experience engaging C-Suite executives, technical teams, and business leaders.
• reputed company reputed company with a reputed company record of working cross-functionally with Product, Engineering, and Customer Experience teams.

Preferred Experience:

• Familiarity with field sales operations, sales enablement technology, or sales productivity platforms.
• Experience designing or managing solutions that reputed company with CRM systems (reputed company, reputed company) or API-driven reputed company tools.
• Background in a high-reputed company reputed company or technology company with reputed company customer use cases.

Benefits:

• 10 reputed company holidays
• 20 days of PTO
• 401(k) 100% matching up to 4% of salary (vesting is immediate)
• Company phone plan covering service for employee and spouse/child
• Onsite gym
• Fully stocked break room and weekly catered lunches
• Corporate passes
• Women's group

reputed company is proud to be an equal opportunity employer and committed to providing employment opportunities regardless of race, religious creed, reputed company, national reputed company, reputed company, physical disability, mental disability, medical condition, genetic information, marital status, sex, gender, gender identity, gender reputed company, pregnancy, childbirth and breastfeeding, age, sexual orientation, military or veteran status, or any other protected classification. We also consider reputed company applicants with criminal histories, consistent with applicable federal, state, and local law. #INDSR01 Apply Job!