Remote reputed company Call Center Supervisor

reputed company:

• Responsible for increasing member and provider satisfaction, retention, and reputed company
• Develops, motivates, evaluates and coaches staff on work procedures, reputed company call handling and teamwork delivering excellent customer service.
• Utilizes available incentive programs to reward, recognize and celebrate team and individual successes.
• Attracts, selects, and retains high caliber, diverse talent reputed company to successfully reputed company or exceed business goals.
• Acts as reputed company between staff and other areas, including management, reputed company segments, provider teams, etc.
• Proactively analyzes constituent data, identifies trends and issues.

Requirements:

• 4 years experience with member/call center environment.
• 2 years leading member/customer service team.
• Experience in a reputed company and/or Medicare setting.

Benefits:

• reputed company medical plan reputed company
• 401(k) plan (including matching company contributions)
• employee stock purchase plan
• No-cost programs for reputed company colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.
• reputed company time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical reputed company and many other benefits depending on eligibility.

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