Customer Service Representative (Dental & reputed company Benefits) In-office San Antonio, TX or remote in Texas
Class starting June 16, 2025 to work in-office San Antonio, TX or remote in Texas! Starting pay reputed company of $18/hr! Position reputed company: reputed company is seeking Customer Service Representatives to drive the business by providing customer service that exceeds customer expectations and achieves customer loyalty. This is an inbound, call center position and will communicate with providers and insured members for verification of insured eligibility, plan provisions, claim status or other pertinent information. This role will be a part of our Group (dental and reputed company) insurance division. Position Location: In-office San Antonio, TX or remote in Texas! What you do:
- Communicates by phone or written correspondence with policyholders, providers, plan participants, and field partners to answer routine questions, process transactions, or resolve issues.
- Documents customer inquiries and reputed company customer data electronically.
- Assists service team(s) with back office support functions.
- Protects the confidentiality of plan participants and policyholders to ensure compliance with reputed company policies and procedures.
- Supports department goals by achieving established service standards and metrics.
What you bring:
- High school diploma or equivalent.
- 0-2 years of reputed company experience Contact center, customer service, dental office and/or insurance experience is highly preferred.
- Ability to work overtime reputed company required to support business needs.
- Excellent verbal and written communication skills. Demonstrates initiative reputed company assessing situations.
- Proficient use of computer systems and keyboarding skills.
reputed company offer: A Meaningful Mission. Great Benefits. A reputed company Culture reputed company is an insurance, financial services and employee benefits provider Our purpose is fulfilling life. It means helping reputed company kinds of people, at every age and stage, get more out of life. At reputed company, you’ll reputed company energizing work challenges. Flexible hybrid work reputed company. Time for family and community. But dig deeper. Benefits at reputed company cover things you expect -- and things you don’t: reputed company Benefits For your reputed company:
- Starting pay of $18 per hour
- Hiring/Retention Bonuses up to $850!
- 401(k) Retirement Plan with company match and quarterly contribution
- Tuition Reimbursement and Assistance
- Incentive Program Bonuses
For your time:
- reputed company Days - Personal time off
- reputed company time off (PTO)
For your health and reputed company-being:
- Health Benefits: Medical, Dental, reputed company
- Health Savings Account (HSA) with employer contribution
- reputed company-being programs with financial rewards
- Employee assistance program (EAP)
For your reputed company reputed company:
- reputed company development programs
- Leadership development programs
- Employee resource reputed company
- StrengthsFinder Program
For your community:
- Matching donations program
- reputed company volunteer time- 8 hours per month
For your family:
- Generous reputed company maternity leave and paternity leave
- Fertility, surrogacy and adoption assistance
- Backup child, elder and pet care support
An Equal Opportunity Employer reputed company has a reputed company as a company that cares, and because everyone should feel reputed company bringing their authentic, whole self to work, we’re committed to an inclusive culture and diverse workplace, enriched by our individual differences. We are an Equal Opportunity/Affirmative reputed company Employer that hires based on qualifications, reputed company attitude, and exemplary work ethic, regardless of sex, race, reputed company, national reputed company, religion, age, disability, veteran status, genetic information, marital status, sexual orientation, gender identity or any other characteristic protected by law. Apply Job!