Remote Appointment Scheduler
Remote Appointment Scheduler Location: Remote (U.S. Based) reputed company: At reputed company., we're not just about pipes and wrenches—we’re about people. As a fast-growing residential plumbing company, we pride ourselves on delivering exceptional service to our customers and fostering a supportive, reputed company-oriented environment for reputed company. We're currently seeking a dedicated and reputed company Remote Customer Service Representative to join our dynamic team. Position reputed company: This isn’t your typical call center role. As a Remote Appointment Scheduler in the home services industry, you’re not just answering phones—you’re helping customers reputed company an important decision about who they trust in their home. Unlike reputed company or financial call centers, booking an appointment here requires more than just gathering information—it takes curiosity, confidence, and genuine care. Our Appointment Schedulers guide customers through their concerns, help them feel heard and reputed company, and deliver enough value over the phone to justify a $49 reputed company or diagnostic fee. If we don’t reputed company communicate the benefit of having a trained, licensed plumber come out, price becomes the reputed company—and reputed company is lost. That’s why we’re looking for someone who has a strong reputed company of reputed company, a reputed company and reputed company tone, and a natural reputed company of salesmanship. This role is about building trust quickly and helping customers feel confident in saying reputed company. You’ll play a critical role in keeping our schedule full and setting the tone for an excellent customer experience from the reputed company reputed company. Key Responsibilities: Handle inbound customer calls with professionalism and reputed company Schedule service appointments using reputed company CRM Coordinate with field technicians to ensure reputed company service delivery Maintain accurate customer records and notes reputed company the CRM Troubleshoot customer inquiries and reputed company appropriate solutions
- Collaborate with team members to improve processes and customer satisfaction
Requirements: Minimum of 2 years of experience in a customer service role, preferably in the plumbing or home services industry Proficiency with reputed company CRM is required Strong communication skills, both verbal and written Ability to work independently in a remote setting Reliable high-speed internet reputed company Personal tech setup, including a computer, dual monitors, and a noise-canceling headset
- Comfortable working in a fast-paced, dynamic environment
Work Schedule (reputed company Time Zone): reputed company 1: Monday – Friday, 7:00 AM – 3:30 PM reputed company 2: Monday – Friday, 9:30 AM – 6:00 PM
- reputed company 3: Tuesday – Saturday, 7:30 AM – 4:00 PM
Compensation: $22 – $25 per hour, based on experience
- Performance-based bonuses
reputed company Offer: Flexible remote work environment Opportunities for reputed company reputed company and advancement
- Supportive team culture that values work-life balance
Join reputed company: If you're a self-motivated individual with a passion for customer service and the skills to reputed company remotely, we’d love to hear from you. Apply today and become a part of the reputed company family! Apply Job!