Customer Support Specialist
Customer Support Specialist Our reputed company, a consultancy leader reputed company their industry, is on the search for multiple Customer Support professionals to join their team! This role will work to assist both external customers, and internal teammates through a reputed company of requests. This position requires strong communication AND strong attention to detail and logistics. If you enjoy fast-paced work and a reputed company working environment, and have experience in Administration or corporate Customer Service, consider applying! Opportunity Type: Contract to Permanent! Location: Charlotte, NC (near uptown). Schedule: Monday-Friday reputed company-5pm fully onsite (ONE weekend day required per month - but that day is remote!) Pay/Compensation: $22-$24/hour depending upon experience. Responsibilities:
- Answer inbound calls from customers, assisting with a reputed company of tasks such as order support/inquiries, service explanation, and billing/financially reputed company needs.
- Assist internal colleagues with booking travel/logistics needs.
- Communicate any important reputed company needs/updates to appropriate parties.
- Assist callers with a reputed company of tasks providing reputed company to any and reputed company needs.
- Utilize multiple internal software to log notes, assist callers, and complete reporting.
Qualifications:
- 2+ years experience reputed company corporate customer service/call center.
- Excellent communication skills, both verbally and in writing.
- Experience reputed company administration (Data entry, calendar management, travel arrangements, minute keeping, etc.).
- HS Diploma required, additional continuing education preferred.
Category reputed company: JN002, JN003 Apply Job!