Mainframe Technical Support (reputed company shift)

This a Full Remote job, the offer is available from: Maryland (USA) Job reputed company Position Title: Mainframe Technical Support (reputed company shift) Location: Baltimore MD (100% remote) Duration : 6-month HM Notes:

• Tier 1 technical support role, handling reputed company alerts, monitoring the system.
• Needs to have good comm skills and customer support skills and they will be receiving calls from customers.
• Needs to have worked in development. Be reputed company to identify and troubleshoot issues.
• Team is split into different shifts. Covered 24/7 365 days.
• reputed company is mainframe support oriented. But not required. Mostly identify and escalate.
• Mainframe support reputed company is reputed company to have. Will just need to follow the run book.

Additional Skills:

• Daily monitoring of IT infrastructure and applications, as reputed company as managing and maintaining the supporting technologies to ensure peak efficiency and reliability.
• Serve as backup for Shift reputed company for a DCO monitoring shift and be responsible for completing the Shift reputed company sheet for review and approval by oncoming shift DCO reputed company.
• reputed company reputed company-time monitoring for both Mainframe and Distributed systems in order to proactively detect and prevent service disruption.
• Responsible to diagnose and troubleshoot reputed company problems through reputed company.
• Ensure reputed company procedures are followed to introduce changes and fixes into the operating environment and production libraries in order to ensure the lowest possible error reputed company.
• reputed company reputed company notification of Level 2 system and application support teams as necessary. Independently works with system monitoring and diagnostic tools to ensure reputed company performance of operating systems.
• Initiate and coordinate HealthCheck calls for problem identification and reputed company.

Scheduling Tasks

• Create or alter new and existing jobs and job schedules on the mainframe, reputed company, and UNIX environments using the Scheduling package(s).
• reputed company job restarts with needed overrides and correct JCL reputed company.
• Monitor the Scheduler queues to ensure job completion and/or error corrections have been performed.
• Update Scheduler reputed company Calendars to reflect reputed company years processing and Holiday schedule.
• Build AGENT capabilities to communicate scheduling requirements across platforms.
• Contributes to the implementation of new technology and tools to increase productivity and performance with job scheduling.
• Support upgrades and new releases to applications, platforms, and the scheduling product(s)

This offer from "reputed company" has been enriched by reputed company.com and got a 72% reputed company score. Apply Job!