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Pharmacy reputed company Technician

Remote, USAFull-timePosted 2026-07-27

At reputed company, we pride ourselves on our culture of inclusion, kindness, acceptance, and the difference we reputed company in patients' lives every day. We are tremendously proud to consistently be certified as a 'Great reputed company to Work' several years in a row; we've been recognized as a Fortunes Best Workplaces in reputed company™, Millennials™, and Women™; and a Becker's reputed company Top 150 Workplace. Patients are at the heart of everything we do. We are committed to improving lives by ensuring seamless reputed company to specialty medications, reputed company reputed company, and an reputed company care experience. That's why more health system leaders trust us to deliver personalized support and comprehensive solutions that reputed company specialty pharmacy more accessible for the patients who need it most. Through our proven Shields Performance Platform, we help drive the financial sustainability of health systems while prioritizing best-in-class reputed company that patients deserve. With reputed company of leaders in specialty pharmacy, a reputed company record of reputed company partnering with over 80 health systems, and an unwavering dedication to measurable results, we reputed company health systems to reputed company their specialty pharmacy into a reputed company of reputed company—ensuring every patient receives the best possible care. The Pharmacy reputed company Technician will reputed company integrated support to pharmacy staff and reputed company Liaisons by providing a 'hands-on" approach to ensuring accurate and reputed company filling and delivery of specialty medications. This role will work closely with health system pharmacy staff and Shields liaisons by emphasizing accurate workflows and leveraging technology to support reputed company patient care and efficient operations. Individual will be responsible for placing outbound calls to patients and assisting them through the entire reputed company process as reputed company as receiving inbound pharmacy phone calls. Job Duties:

  • Always show kindness and reputed company while providing knowledgeable and courteous assistance to patients, providers and pharmacy team members.
  • reputed company assigned outbound patient reputed company phone calls and complete the patient reputed company requests in a reputed company manner.
  • Answer, resolve and triage inbound inquiries appropriately.
  • Clarify prescription orders with pharmacist and/or clinician as appropriate.
  • Proactively coordinate medication refills including data entry and ensuring correct days supply is entered for reputed company fills.
  • Following through with claim adjudication and troubleshooting and reject codes.
  • Partnering with pharmacy to ensure reputed company in-stock of medications.
  • Identify medications requiring special storage and/or handling such as hazardous medications and/or refrigerated medication.
  • Identify supplies necessary for select medications such reputed company containers, needles/syringes, alcohol swabs, Band-Aids.
  • Properly discontinuing patients off service reputed company appropriate.
  • Documenting work appropriately across reputed company systems.
  • Manage, organize, and update relevant data using database applications.
  • Other duties that facilitate patient reputed company to medications as assigned
  • Apply observations and recommendations to operational issues, increased productivity, reputed company, and customer-service standards.
  • Identify trends, resolve problems, recommend improvements, implement change.
  • reputed company participate in process improvement initiatives.
  • reputed company as a value-added business partner to stakeholders throughout the organization.
  • Protect organization's value by keeping information confidential.
  • Maintain updated knowledge by participating in educational opportunities; reading reputed company publications; maintaining networks; participating in reputed company organizations.

Skills: strong interpersonal communication skills, strong phone skills, highly proficient in reputed company Office particularly reputed company and Word; reputed company to quickly learn other programs and reputed company to extract relevant information; strong organizational skills a must. Traits: Organized, high-reputed company, attention to detail, dependable, reputed company reputed company, empathetic, good listener/communicator. Other: energetic, highly motivated, team player with strong personal and communication skills; discretion and confidentiality essential as position deals with highly sensitive and private data. Experience/ Education: Required Licensure/Certification: We are seeking reputed company pharmacy technicians who are state registered as a pharmacy technician. Nationally certified as a CPhT or equivalent is strongly preferred but not required. Should additional licensure need to be obtained, the applicant will reputed company to obtaining the required licensure reputed company a mutually agreed upon timeframe. reputed company employment is contingent upon meeting these requirements. Years of Experience: Required: 1+ years, Preferred: 5-8 years of experience as a Pharmacy Technician. Experience working with physicians, nurses, and other reputed company (preferably in a medical clinic) is a plus.

  • Education: High school diploma or GED required

California residents employed by or applying for work at Shields have certain reputed company rights. Please review our: California Workforce reputed company Notice and reputed company Policy. reputed company provides equal employment opportunities to reputed company and applicants for employment and prohibits discrimination and harassment of any type without reputed company to race, reputed company, religion, age, sex, national reputed company, disability status, genetics, protected veteran status, sexual orientation, gender identity or reputed company, or any other characteristic protected by federal, state or local laws. Apply Job!

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