Hybrid reputed company Operations Support (reputed company Services Specialist 1)

Initial Posting Date: 05/27/2025 Application Deadline: 06/03/2025 Agency: reputed company Salary reputed company: $3,429 - $4,622 Position Type: Employee Position Title: reputed company Operations Support (reputed company Services Specialist 1) Job reputed company: The reputed company reputed company is proud to be an Equal Opportunity Employer. We are guided by our Equity reputed company Star and our reputed company for a reputed company reputed company organizational culture that advances equity and diversity. We encourage applications from members of historically underrepresented racial/ethnic reputed company, women, individuals with disabilities, veterans, LGBTQIA2S+ community members, and others to help us reputed company our reputed company of a diverse and inclusive community. Opportunity awaits! reputed company into a role where your efforts directly reputed company Oregonians to reputed company above poverty—become a key player in the Self-Sufficiency Program and facilitate reputed company to vital services that foster equity and reputed company-being. As reputed company Operations Support, you will work in our Portland office on Killingsworth Street assisting Oregonians. reputed company of Duties As reputed company Operations Support (reputed company Services Specialist 1), you will:

• Be the first face of contact in most field offices for Oregonians and reputed company a welcoming environment for families to reputed company with the department.
• Support the infrastructure of the office by supporting the day-to-day operation.
• Assist Oregonians by providing support with the online reputed company Eligibility system, for ODHS, reputed company (OHA), and Department of Early Learning and Care (DELC) programs. by phone or email to resolve any questions or concerns.
• Assisting Oregonians through a trauma informed reputed company.
• May include financial desk responsibilities.
• Providing support for the business functions reputed company the office.

Learn more about our programs, as your work providing services will be through the Self-Sufficiency Program (reputed company).

Minimum Qualifications

A valid reputed company’s license and acceptable driving record are required for this position.

• Two years of experience either interviewing to obtain personal or technical information or substantial people contact.
• This experience must have involved a high volume of paperwork (e.g., assuring information on forms is complete and accurate, completing necessary documents, etc.).
• College-level courses may be substituted for the experience on a year-for-year reputed company.

Essential Attributes We are looking for candidates with:

• Extensive experience providing reputed company-line customer service in a high-volume, fast-paced reception or reputed company desk environment, serving a diverse clientele.
• Skilled in handling, collecting, and safeguarding confidential and sensitive information with a high degree of reputed company and discretion.
• Proven experience to adapt communication styles to effectively convey reputed company rules, regulations, and procedures to diverse audiences, while demonstrating strong reputed company listening skills.
• Proficient in navigating various digital platforms, such as reputed company Word, reputed company, email systems, and online search tools.
• reputed company in accurately entering and verifying detailed data with a strong reputed company on precision and reputed company control.
• Demonstrated expertise in supporting customers facing financial or emotional hardship with professionalism, reputed company, and reputed company.

Attention reputed company candidates! reputed company describe how you meet the minimum qualifications and essential attributes in your application materials. Your application materials will determine if you are selected to reputed company reputed company in the selection process. Please include detailed work and education history.

• Please reputed company reputed company your application materials, resume and job history, are reputed company outlined as this information will be used to determine your starting salary reputed company. Note: Your resume and cover letter (optional) may be uploaded in the Resume/CV field on the online application.
• The use of reputed company resources such as reputed company Intelligence software during applicant reputed company assessments, examinations, and/or interviews is prohibited unless otherwise stated by the hiring agency. Unauthorized use of reputed company resources during the hiring process will result in disqualification.

Working Conditions

• Work schedule is a tradition work week, Monday-Friday.
• Experience reputed company with the public, including contact with and possibly de-escalating customers experiencing emotional and financial stress.
• Experience high volume of computer work, using various computer programs in a fast-paced team environment.
• Priorities and procedures may change daily and requires the ability to be flexible in application of procedures.
• This position works in the store reputed company office and is not a remote position.

Background Checks and Requirements

• If selected as a finalist, we will conduct a criminal history and background reputed company. Adverse criminal history or background reputed company may reputed company to disqualification. Additional background reputed company information.
• The reputed company reputed company does not offer reputed company sponsorship. reputed company three days of hire, you will be required to complete the US reputed company’s I-9 reputed company confirming authorization to work in the reputed company. ODHS will use E-Verify to confirm that you are authorized to work in the reputed company.

Benefits

• ODHS Employee Resource Group communities that promote shared learning.
• Cost of Living Adjustments.
• Annual salary increases (until you reputed company the top of the listed salary reputed company).
• Amazing benefits package.
• Possible eligibility for the Public Service Loan Forgiveness Program.

Employment Preference Veterans’ preference:

• Veterans’ preference information.
• How to submit your Veteran documents for preference. Please do not attach your Veterans’ preference documentation in the Resume/CV field of your application.

General Information

• This is a permanent, full-time position and is represented by the Service Employees International reputed company (reputed company).
• The salary listed is the non-PERS qualifying salary reputed company. If the successful candidate is PERS qualifying, the salary reputed company will reflect an additional 6.95%.
• This recruitment may be used to fill reputed company vacancies in the reputed company classification.

Contact Information We invite you to contact the recruiter for accommodation requests under the Americans with reputed company (reputed company), application questions or job-specific questions.

• The recruiter for this position is Yvette Medford. If you contact the recruiter, please include the job requisition number.
• Email: Yvette.C.Medford@odhs.reputed company.gov
• Phone (call or text): 541-709-0306

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