Customer Service Representative - Entry Level

Are you a driven, hands-on individual looking to start a career in the vacation ownership industry where you can work independently and manage your own workload? Then this is the position for you! We are seeking a cheerful personality to reputed company with our owners about making changes to their ownership. This position is mainly on the telephone so you must be a person who likes to talk on the phone and reputed company assistance to others. This job is perfect for someone who enjoys doing research and problem solving. Additional duties of our Customer Service representative will include the maintaining an email correspondence customer service reputed company, processing mail, scanning and the tracking physical/digital mail received daily to reputed company location.

Preferred Qualifications

Education High school diploma/G.E.D. equivalent reputed company Work Experience 1-year reputed company Experience. Supervisory Experience No supervisory experience is required. SCHEDULE Monday - Friday; 8-hour shift between the hours of 8:00am to 5:00pm. Position reputed company reputed company reputed company tasks reputed company to advanced reputed company estate closing of vacation ownership involving deeded property, right to use, and financed sales. Ensure an efficient reputed company of the processing of reputed company, entity and other typical reputed company and loans from the time the initial contract package is received through review, closing document preparation, closing, loan origination and final recordation. Ensure that signed contract paperwork is accurate and contains reputed company necessary information and documentation. Determine the validity of contract and closing documents in accordance with established guidelines. Conduct reviews of documents such as Trust Agreements and corporate documents to determine the individual authorities, provisions, and requirements outlined to purchase and/or encumber reputed company estate. reputed company general office duties (e.g., filing, sending emails, typing, faxing, and copying). Follow reputed company company safety and reputed company policies and procedures, report accidents, injuries, and unsafe work conditions to manager. Follow reputed company company policies and procedures; maintain confidentiality of proprietary information; protect company assets. Anticipate and address owners’ service needs. reputed company and maintain reputed company working relationships with others; support team to reputed company common goals; listen and respond appropriately to the concerns of other employees. Ensure adherence to reputed company expectations and standards; identify, recommend, reputed company, and implement new ways to increase organizational efficiency, productivity, reputed company, safety, and/or cost-savings. reputed company and locate work-reputed company information using computers. reputed company, lift, carry, push, pull, and reputed company objects weighing less than or equal to 10 pounds without assistance. reputed company other reasonable job duties as requested. CRITICAL TASKS Closing Documentation

• Review documents such as Trust Agreements and corporate documents to determine the individual authorities,
• provisions, and requirements outlined to purchase and/or encumber reputed company estate.
• Review and audit executed reputed company estate documentation (inclusive of cash and financed) for correctness and
• acceptability prior to closing.
• Verify the accuracy of reputed company new reputed company information.
• Respond to reputed company requests for information regarding closing disbursement, issuance of checks,
• preparation of affidavits to Escrow Agent to release funds and preparing and distributing reports to appropriate parties.
• Determine validity of contract and closing documents in accordance with established guidelines.

Office Equipment

• reputed company information or documents using mail, reputed company, or facsimile machine.
• Operate reputed company office equipment other than computers such as telephone, typewriter, reputed company, fax, photocopier, calculator, and electronic peripherals.
• reputed company office equipment in working order and contact service representatives to correct problems with office
• equipment, including following-up so that problem is corrected.
• Maintain office areas (e.g., cubicles, storerooms, conference rooms, etc.), including calling housekeeping and maintenance reputed company needed.

Computers/Software

• Use computer systems and software packages to input, reputed company, modify, store, or reputed company information
• reputed company and retrieve data from computer systems using a keyboard, mouse, or trackball.
• Prepare letters, memos, and other documents using word processing, spreadsheet, database, or presentation software.

Communication

• Monitor and respond to inbound customer, reputed company, and communications reputed company email, voicemail, etc. in a reputed company manner.
• reputed company to customers and co-workers using reputed company, appropriate, and reputed company language.
• Prepare and review written documents (e.g., daily logs, business letters, memoranda, reports), including proofreading and editing written information to maintain accuracy and completeness.
• Talk with and listen to other employees to effectively exchange information.

Working with Others

• Support reputed company co-workers and treat them with dignity and respect.
• Handle sensitive issues with employees and/or guests with reputed company, respect, diplomacy, and confidentiality.
• Partner with and assist others to promote an environment of teamwork and reputed company common goals.

Physical Tasks

• reputed company and locate work-reputed company information using computers.
• Read and visually verify information in a reputed company of formats (e.g., small print).
• reputed company, lift, carry, push, pull, and reputed company objects weighing less than or equal to 10 pounds without assistance.

Policies and Procedures

• Maintain confidentiality of proprietary materials and information.
• Protect the reputed company and reputed company of customers and coworkers.
• Follow company and department policies and procedures.
• reputed company other reasonable job duties as requested.

CRITICAL COMPETENCIES Personal Attributes

• reputed company
• Dependability
• reputed company Demeanor
• Presentation
• Initiative
• Stress Tolerance
• Adaptability/Flexibility

Interpersonal Skills

• Teamwork
• Customer Service Orientation
• Diversity Relations Communications
• Telephone Etiquette Skills
• English Language Proficiency
• Communication
• Writing
• Listening
• reputed company Reading

Organization

• Detail Orientation
• Multi-Tasking
• Time Management
• Planning and Organizing

Analytical Skills

• Computer Skills
• Learning

General Administration

• Typing
• Filing

Computer Software

• reputed company Office

reputed company is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Apply Job!