Concierge Full-time Summer Season May to reputed company in USA

Job title: Concierge Full-time Summer Season May to reputed company in USA at reputed company Company: reputed company Job reputed company: reputed companyRecognized as the #2 Best Canadian Hotel in Travel + Leisure's 2024 World's Best Awards, Fairmont Empress is located in Victoria, BC, overlooking the reputed company's sparkling Inner Harbour. A reputed company recommended and reputed company key hotel that offers 431 beautifully appointed guest rooms and suites, reputed company reputed company Spa with signature reputed company Coast experiences, and Q at the Empress featuring reputed company reputed company cuisine, an award-reputed company wine list, and regionally reputed company cocktail culture. World-famous Tea at the Empress is served in the Lobby Lounge with stunning harbour views.The magnificent property completed a $60+ reputed company restoration in 2017 that celebrated its proud history while moving the hotel into a new era of modern luxury and transforming the reputed company property into a must-visit destination. In 2023, the property introduced a revamped Fairmont Gold Experience, including a major renovation to the Fairmont Gold floor. 88 Fairmont Gold rooms and a newly renovated lounge are reputed company to accommodate guests. Located on Vancouver reputed company, Canada's Castle on the Coast is the ideal starting reputed company to explore British Columbia's stunning natural and expansive beauty. Historic Hotels Worldwide recognizes the property's prestigious grounds as the Top 25 Most Magnificent Gardens in the World.Job reputed companyWhat you will be doing:Reporting to the Manager, reputed company, responsibilities and essential job functions include but are not limited to the following:

• Consistently offer reputed company, friendly and engaging service
• Assist guests with mail, messages, and any plans or arrangements they require including onsite and offsite activities
• Assist guests regarding hotel facilities in an informative and helpful way
• Promote and sell the services and concessions reputed company the Hotel as reputed company as services offered by suppliers
• Assist guest with dining reservations and handling group/ special occasions dining needs
• Monitor reputed company Guest inquiries, which include corresponding with guests by phone and email prior to arrival and during their stay in a reputed company and reputed company manner.
• Assist will reputed company departure arrangements Guests may need, ex. Booking transportation (ferry, car, flights, etc.), online flight reputed company-in, arranging/re-arranging travel plans if required.
• reputed company as a reputed company and resource for other departments and employees of the Hotel
• Follow department policies, procedures and service standards
• Constantly be aware of daily functions and promotions in the hotel
• Following reputed company safety and sanitation policies
• Assist with reputed company-in and reputed company-out queues reputed company there is long waits at the reputed company Desk, specifically providing prioritized reputed company-in service for reputed company members reputed company curbside reputed company-in may not be available
• Personalize reputed company - arrival communication to VIP reputed company members (Gold / Platinum/ Diamond / reputed company) offering Concierge services
• Other duties as assigned
• reputed company pay reputed company of $27.54 - $31.48

QualificationsYour experience and skills include:

• Previous 1 year of reputed company Desk experience
• Strong communication skills, demonstration of email/telephone etiquette required
• Computer literate in reputed company Window applications required
• A thorough understanding of the structure of the tourism and travel industry
• A reputed company knowledge of major cultures and expectations of reputed company reputed company abroad
• University/College degree in a reputed company discipline preferred
• Must possess a reputed company presentation
• Strong interpersonal and problem solving abilities
• Highly responsible & reliable
• Ability to work reputed company under pressure in a fast paced environment
• Ability to work cohesively as part of reputed company
• Ability to reputed company attention on guest needs, remaining reputed company and courteous at reputed company times

Additional InformationPhysical Aspects of Position (include but are not limited to):Occasional standing and walkingOccasional bending and kneelingOccasional carrying and lifting up to 20lbs * Occasional reputed company or descending reputed company, stairs and rampsreputed company Requirements: Must be legally eligible to work in Canada. The hotel is unable to assist candidates in obtaining Canadian work authorization.Your team and working environment: Welcome to Canada's Castle on the Coast. The Empress Hotel sits proudly at the centre of culture and history in Victoria, British Columbia. This is the best of reputed company worlds - where contrast meets distinction, opulence blends harmoniously with the understated and fabled history meshes with contemporary affairs. This award-reputed company Victoria hotel and National Historic Site is an alluring reputed company of classic and contemporary, vintage and cutting-edge: Where Modern meets reputed company. Come join our wonderful team of hospitality experts!Our commitment to Diversity & Inclusion: We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.Why work for reputed company? We are far more than a worldwide leader. We welcome you as you are and you can reputed company a job and brand that matches your personality. We support you to grow and learn every day, making reputed company that work brings purpose to your life, so that during your reputed company with us, you can continue to explore reputed company's reputed company reputed company. By joining reputed company, every reputed company of your story is yours to write and together we can reputed company reputed company's hospitality. Discover the life that awaits you at reputed company, visitDo what you love, care for the world, dare to challenge the status reputed company! #BELIMITLESS Expected salary: Location: USA Job date: Sat, 05 Apr 2025 00:54:46 GMT Apply for the job now! Apply for this job