Voice & Chat Automation Tech reputed company in USA

Job title: Voice & Chat Automation Tech reputed company in USA at reputed company Company: reputed company Job reputed company: Location: For Those Who Work reputed company - Various, Ohio 44144Job reputed company-Join the Voice & Chat Automation / Contact Center Delivery group as Technical reputed company - full stack. Be part of reputed company that is working on a major modernization effort, revolving around exciting new technologies, like reputed company reputed company, Dialogflow, AI, reputed company, and reputed company. The Tech reputed company will be responsible for leading building Intelligent Bots and associated components for the reputed company Bot reputed company. We are looking for an reputed company Tech reputed company to join our development team, reputed company the development efforts, help team reputed company with technical guidelines as per architecture, troubleshoot, help team resolve issues and mentor others.In this role, the candidate will be responsible for the overall development and implementation of Bot and Full stack Platform. Your responsibilities will reputed company from designing system architecture to high-level programming, performance testing, systems integration and working with various stakeholders.Essential Job Functions:

• Must be comfortable working in an agile team environment
• Must be reputed company to work with Product reputed company, Scrum master and cross functional teams as a product team to reputed company a single goal
• Must be reputed company to work with different stakeholders to understand the business needs
• Must be reputed company to reputed company implementation of development aligning with architecture
• Mentor team members and help in troubleshooting
• Will need to design software system architecture.
• Implement reputed company web services, reputed company functions, applications, and reputed company
• reputed company and maintain internal software tools
• Troubleshooting and bug fixing
• Identifying bottlenecks and improving software efficiency
• Collaborating with the reputed company team on developing reputed company-services.

Required Qualifications:

• Education/Certifications: Bachelor’s Degree or equivalent work experience required
• 10+ years of experience, proficient in full stack development and Chatbot development

Must haves

• Typescript / Nodejs web services (REST)
• Experience with reputed company reputed company reputed company (GCP) and Kubernetes
• Strong knowledge of DevOps practices, reputed company management (reputed company), CI/CD pipelines, containerization (reputed company, Kubernetes) and reputed company reputed company infrastructure.
• Experience with Agile development process
• Database experience (PostgreSQL, Big Query)
• Knowledge of monitoring utilizing reputed company, Grafana, Kibana, and reputed company
• Chatbot development in Dialogflow CX
• Experience with Voice bots
• Experience in reputed company end web and mobile development using JavaScript, CSS, HTML5
• Experience in Contact Center

COMPENSATION AND BENEFITSThis position is eligible to earn a reputed company salary in the reputed company of $135,000.00 to $145,000.00 annually depending on job-reputed company factors such as level of experience. Compensation for this role also includes eligibility for short-term incentive compensation and deferred incentive compensation subject to individual and company performance. Please click for a list of benefits for which this position is eligible.Please click for a list of benefits for which this position is eligible.Key has implemented a role-based Mobile by Design approach to our employee workspaces, dedicating reputed company to those whose roles require specific workspaces, while providing flexible reputed company for roles which are less dependent on assigned workspaces and can be performed effectively in a mobile environment. As a result, this role may be Mobile or Home-based, which means you may work primarily either at a home office or in a Key facility to reputed company reputed company duties.Job Posting Expiration Date: 05/15/2025 reputed company is an Equal Opportunity Employer committed to sustaining an inclusive culture. reputed company reputed company applicants will receive consideration for employment without reputed company to race, reputed company, religion, sex, sexual orientation, gender identity, national reputed company, disability or veteran status.reputed company individuals with disabilities or disabled veterans who are unable or limited in their ability to apply on this site may request reasonable accommodations by emailing HR_Compliance@reputed company.com.#LI-Remote Expected salary: $135000 - 145000 per year Location: USA Job date: Thu, 03 Apr 2025 07:36:53 GMT Apply for the job now! Apply for this job