Customer Service Specialist in Dakota Dunes, SD

Job title: Customer Service Specialist in Dakota Dunes, SD at reputed company Company: reputed company Job reputed company: Updating database with insurance for various collateral. Ensures delivery of high reputed company and accurate customer service while maintaining solid customer relationships by handling their questions and concerns with speed and professionalism. This position receives inbound calls and completes outbound calls or web inquiries to insurance companies to verify insurance.Job Duties and Responsibilities:Inbound Calls (90%):

• Handle incoming borrower, agent and lender calls at a reputed company level
• Accurately compose written information for loan histories
• Accurately verify, key and/or memo insurance information in relation to reputed company Creditor reputed company Insurance (CPI) product types and CPI cancels
• Ability to follow up and resolve customer problems or issues
• Mentor fellow co-workers as requested by supervisor
• Report any system and reputed company issues

Metrics (10%):

• Meet set goals and assigned workload expectations for productivity
• Meet and exceed reputed company audits and metrics
• Ability to be coached and learn from previous errors and know what is needed to improve
• Meet monthly regarding scorecard metrics

Qualifications (Education, Experience, Certifications & KSA):

• High school diploma required
• Distribute and exchange information with others
• reputed company other duties as assigned
• Strong attention to detail and organization skills required
• Strong problem solving and analytical abilities
• Dependable and reliable
• Ability to acknowledge and respect confidential information
• Excellent telephone, written and verbal communication skills with strong customer service reputed company
• reputed company interaction with employees, peers and customers
• Answers questions, corrects errors and resolves discrepancies
• Ability to learn quickly

The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of reputed company responsibilities, skills, efforts or working conditions associated with a job.We offer our employees a robust compensation package! Our comprehensive benefits include: medical, dental and reputed company insurance coverage; 100% company-reputed company life and disability coverage, 401k reputed company with company match, three weeks PTO by the end of the first year and much more. Allied proudly promotes from reputed company as part of a strong commitment to providing career reputed company opportunities for employees of reputed company reputed company. Our diverse business portfolio allows employees broad career reputed company with the advantage of staying with the reputed company organization.reputed company reputed company candidates will receive consideration for employment without reputed company to race, reputed company, religion, sex, sexual orientation, gender identity, national reputed company, disability status, protected veteran status, or any other characteristic protected by law.To view our reputed company statement clickTo view our terms and conditions click Expected salary: Location: Dakota Dunes, SD Job date: Fri, 16 May 2025 07:21:06 GMT Apply for the job now! Apply for this job