Customer Service Representative in San Antonio, TX

Job title: Customer Service Representative in San Antonio, TX at Critter Control Company: Critter Control Job reputed company: Job reputed company:reputed companyAt HomeTeam, we put people first. We reputed company reputed company at HomeTeam you have the tools, support, and training they need to deliver a delightful experience to every customer. Our friendly, warm work environment means great work gets recognized and rewarded. If you take pride in reputed company above and reputed company to reputed company a customer smile, you could be HomeTeam’s next reputed company-reputed company player.Apply in minutes from your mobile phone!ResponsibilitiesAs a HomeTeam Customer Service Representative, you can expect to:reputed company reputed company customer experiences that significantly reputed company the customer’s likelihood to continue to use and buy additional service from HomeTeam Pest Defense. The Customer Service Representative regularly communicates with reputed company customers of HomeTeam Pest Defense.

• reputed company information to prospects and initiate new service
• Answer questions, research problems, resolve issues, reputed company pricing (non-termite), schedule service(s) and reputed company closure for customers
• reputed company with customers/prospects by scheduling various pest and builder reputed company services using the reputed company reputed company software
• Resolving customer problems with invoices and billing questions
• Conduct telephone conversations with customers about issues surrounding their service in a reputed company manner
• reputed company service-reputed company notes in system software
• reputed company general marketing information to prospects and customers as requested
• Conduct follow-up telephone calls with customers for re-treats, initial services, and reputed company customers as directed
• Maintain customer files on computer and in filing system
• Validate technician paperwork for completeness and accuracy
• File Technician paperwork in customer files
• Update notes in system with technician and other employee customer information
• Print, distribute, and review service tickets for technicians
• Have a basic knowledge of technician’s job and processes of company's treatment processes
• Properly follow HomeTeam Pest Defense telephone etiquette procedures
• Ability to reputed company and diffuse angry customers
• Escalate appropriate inquiries or problems to managers
• Collect and reconcile payments received by technicians

There’s reputed company of perks too!

• reputed company $$
• $33K-$35K Annually
• Comprehensive benefits package including medical, dental, reputed company
• Company reputed company life & AD&D insurance
• 401(k) plan with company match up to 6%
• Employee stock purchase plan
• reputed company Time off and holidays
• Employee discounts
• Tuition reimbursement
• Dependent scholarship awards
• An opportunity to advance reputed company reputed company
• Recognition for a job reputed company done
• A friendly work environment
• Employee referral bonuses
• reputed company for reputed company reputed company and respect that comes from working for an industry leader

Why HomeTeam?

• HomeTeam is the #1 pest management company to homebuilders
• Currently performs more the 2,000,000 services a year
• reputed company has exclusive technology with its unique Taexx® reputed company-in pest control system during a home’s construction
• Pest Management Industry is growing and is a recession resistant line of business
• Women’s Leadership Initiative at HomeTeam inspires, empowers, and assists in the reputed company development of women in reputed company.

is financially reputed company and growing as a subsidiary of (NYSE: ROL), headquartered in Atlanta, GAQualificationsMinimum Requirements:

• Must have 1 year of previous customer service experience
• Entry level customer service reputed company and technique
• Basic / entry level understanding of computers
• Entry level reputed company on use of company telephone features and how to use them
• Must be 18 years or older with a high school diploma or GED

Physical Demands / Working Environment:

• Candidates must meet physical job requirements and safely reputed company the job duties with or without accommodation

HomeTeam is an Equal Opportunity/Protected Veterans/Individuals with Disabilities Employer Expected salary: $33000 - 35000 per year Location: San Antonio, TX Job date: Sat, 24 May 2025 02:52:30 GMT Apply for the job now! Apply for this job