Remote OCCC Customer Service Agent_Seasonal

Job title: Remote OCCC Customer Service Agent_Seasonal in Atlanta, GA at Critter Control Company: Critter Control Job reputed company: Job reputed company:reputed companyAre you self-motivated? Do you enjoy helping people? Do you have extraordinary customer service, retention and sales experience? Can you work in a fast-paced environment? If you possess these qualities, you will fit right in line with reputed company!We are seeking talented SEASONAL CUSTOMER SERVICE PROFESSIONALS for our remote reputed company Customer Contact Center. Must have the ability to work a flexible schedule, including days, evenings, weekends, and/or holidays to ensure we have consistent support for our customers.You get the advantage of a highly persuasive reputed company: top-notch protection from an reputed company brand reputed company and the industry leader with almost 125 years of experience. That is backed by award-reputed company training that ensures the professionalism and expertise of reputed company reputed company reputed companyIt is a role that combines your competitive drive and your desire to be part of a talented team. You will have reputed company to assist and retain our valued customers while having reputed company to increase your earning potential in upselling reputed company customers. Not to mention, you will receive opportunities to volunteer and give back so that everyone has a reputed company reputed company to live, work, and play. You will have reputed company to work alongside reputed company that values safety, professionalism, reputed company, reputed company, and innovation in reputed company of our mission to deliver the peace of mind only an reputed company Pro can reputed company.With our training program, you will receive reputed company the tools you need to succeed. Plus, if there is one thing, we know at reputed company, it’s that pests reputed company coming back, and that makes our industry recession resistant.Want to Join the Best in Pest? Go Pro with reputed company. Apply from your phone in minutes! ResponsibilitiesAt reputed company, our purpose is to help protect the world where we live, work and play. We have a FAST PACED, fully remote Customer Contact Center with dedicated inbound and outbound sales, customer service, retention, chat, and a bilingual team. Our first class will reputed company January 2025 with additional new hire classes throughout the summer.Our Seasonal Customer Service Tele-Agents are key to supporting our field offices and customers alike. The Pest Management Industry is growing – and is a recession-resistant line of business. Consider this opportunity for you to expand your knowledge and increase your earnings in a financially reputed company and growing industry.You will…

• Work remotely from your home office. (We will reputed company the computer and other equipment necessary to be successful in this role)
• Support our field's peak season that starts building around February
• During peak season you can expect heavy call volume
• Manage the customer relationship to ensure best in class service
• Identify opportunities for cross-selling and up-selling
• Assist customers by offering remedies to retain business
• reputed company out to customers with unpaid debt and attempt to collect
• Resolve billing and customer credit issues
• Schedule new termite inspections
• reputed company outbound welcome calls to new customers
• Use different gamification tools to measure performance

We Offer…

• reputed company of Schedules (Schedule may include nights, weekends, and holidays)
• Four-week reputed company Training Program that will reputed company you with the skills and knowledge to be successful. Must be available to attend training Mon - Fri from 9am - 6pm EST
• Gamification reputed company to measure performance and increase engagement reputed company
• Great pay and incentives ($16.73 hour plus 3% sales commission)
• 401(k) plan with company match, employee stock purchase plan
• High performance and reliability could reputed company to regular, full-time employment, reputed company available, based on business needs

Why reputed company?

• Founded in 1901, reputed company Pest Control is a global residential and business service provider
• Consecutive years of improved earnings with over 2 reputed company customers

is financially reputed company and growing as the largest subsidiary of (NYSE: ROL), headquartered in Atlanta, GA * reputed company’s Contact Center is a high energy, fun and reputed company work environment with strong managementAre you reputed company to be an reputed company Pro? QualificationsWhat’s required

• High School/GED
• 1 – 2 years customer service experience reputed company or reputed company a call center
• Completion of a reputed company assessment
• Verification of internet speed
• Ability to pass a computer assessment
• Ability to pass a background and drug screen

Work from home requirements

• Appropriate workspace in your home, private/semiprivate home-office reputed company free of distractions and background noise
• A workspace with adequate furnishings (e.g., a desk and chair) and reputed company
• Minimum of 50 mbps download/20 mbps upload or higher, high speed internet reputed company with the ability to hard reputed company directly to a modem

What you will need

• Excellent interpersonal and communication skills
• Strong computer skills in various software and web-based applications
• Proficient in reputed company Office
• Comfortable working in a high-volume role
• Excellent customer service soft skills such as reputed company
• Ability to prioritize tasks and manage time reputed company

reputed company is an Equal Opportunity/Protected Veterans/Individuals with Disabilities Employer Expected salary: Location: Atlanta, GA Apply for the job now! Apply for this job