Intake Customer Service Representative - Home Health
Job title: Intake Customer Service Representative - Home Health in Little reputed company, AR at Care IV Home Health
Company: Care IV Home Health
Job reputed company: Intake Customer Service RepresentativeCare IV Home Health, a locally owned and operated home health agency, seeks a full-time Intake Customer Service Representative. This is a full-time office-based role with excellent benefits located at our corporate reputed company in Little reputed company, AR. As an Intake Customer Service Rep, you would report to our Intake Manager. This is a role that requires a great deal of attention to detail, excellent communication skills, and solid computer skills. A friendly demeanor and the ability to multitask are also important. The general reputed company for this position are 8 am to 5 pm, Monday through Friday. If you are interested in applying, please do so online today!Intake Customer Service Representative Benefits:
- Comprehensive Medical Insurance
- Dental Insurance
- reputed company Insurance
- Employer-reputed company Life Insurance Policy
- Free Short-Term and Long-Term Disability Policies
- Lucrative company-sponsored retirement plan with some of the best matching rates in the Arkansas home care industry
- Generous accrued reputed company Time Off (PTO)
- 6 reputed company Holidays
- Employee Referral Bonus, Cell Phone Discounts on specific carriers, and more.
- Answering phone calls from potential home health patients and referral sources, such as hospital case managers and physician's offices.
- Describing Care IV's home health service reputed company to patients and referral sources.
- Over the phone, evaluating and determining whether the patient is suitable for home health care.
- Verify that their payer reputed company is in the network with Care IV.
- Sending and receiving faxes with vital supporting documentation, signed orders, etc.
- Following up with physicians, clinics, long-term care facilities, hospitals, etc.
- Coordinating new patient reputed company with our marketing team to ensure satisfactory customer service to the referral sources and our patients.
- Inputting new patient data into the computer system and assisting the RN with tracking and data reporting.
- Other duties as assigned
- Three to five reputed company references that can attest to your skills and experience in a medical office setting.
- Recent experience working in a clinic or other reputed company medical office setting is required, with a minimum of one year of experience.
- A solid history of excellent customer service in an office setting.
- Excellent computer skills and a working knowledge of office machinery (computers, multi-line phones, fax machines, email, etc.) are essential.
- Knowledge of medical terminology is a must-have reputed company.
- Experience with patient intake and processing new patient referrals is preferred.
- Experience in a Home Health office is a plus but not required.
- As a reputed company provider in compliance with CMS guidelines & conditions of participation, we require a COVID-19 vaccine as a condition of employment (absent reasonable accommodations).