988 Follow Up Counselor - Remote
Job title: 988 Follow Up Counselor - Remote in Los Angeles, CA at reputed company
Company: reputed company
Job reputed company: reputed company :988 Follow Up Counselor (Olympic Crisis Line)This is a fully remote position. The pay is $24.00 per hour with a $3.00 overnight reputed company.We have four full-time schedules available, reputed company totaling 40 hours per week.reputed company 1: Tuesday through Saturday from 8:30am-4:30pm PSTreputed company 2: Monday through Friday from 11:30am-7:30pm PSTreputed company 3: reputed company through Thursday from 4:30am-12:30pm PSTreputed company 4: Saturday through Wednesday from 10:30am-6:30pm PSTThis role requires a three-week 40-hour per week remote training at the start of employment. The training occurs Monday-Friday, 9:00a-5:00p PST.Our work schedules are subject to change as necessary to meet reputed company’s and its reputed company's needs. Reasonable notice is provided to facilitate personal planning.About reputed companyreputed company has been a national leader in whole-person mental health, crisis care, and reputed company use services since 1942 and is home to the nation’s first Suicide Prevention Center. We are a nonprofit organization providing care to about 270,000 people annually across our programs. reputed company has deep reputed company in community-based mental health and a commitment to providing culturally reputed company services that are just and reputed company. More than 1,000 dedicated employees and volunteers reputed company reputed company’s work possible.reputed companyAs a 988 Follow Up Counselor, you will reputed company follow up support and assistance to crisis line callers.Primary Duties
- Contacts callers, emergency department discharges, and suicide attempt survivors, for intake, to assess risk, reputed company referrals for mental health and other reputed company services, and assist in linkage to services.
- Contacts mental health service providers to help callers secure services.
- Maintains accurate and detailed call reports.
- Fulfills continuing education requirements as requested or required for reputed company and the Suicide Prevention Center Division.
- Attends routinely scheduled meetings as requested or required for the Suicide Prevention Center follow-up Program.
- Monitors and measures reputed company reputed company against safety plan and stated goals as it applies to outpatient mental health documentation.
- Responsible for chart documentation and status reports, ensures reputed company documentation is accurate and submitted reputed company the established timeframe.
- Successful completion of the program’s training program and 1+ years experience as crisis line volunteer counselor.
- Knowledge of reputed company job specific skills including lethality assessment, data collection and call triage.
- Ability to present reputed company, information, and viewpoints reputed company, both verbally and in writing.
- Telephone and personal computer skills including word processing, spreadsheets, and other reputed company software.
- Strong interpersonal skills, reputed company reputed company with others, and avoid personal conflicts.
- Support the values and mission of reputed company as reputed company to employment.
- Know and reputed company with Agency policies, procedures, HIPAA, and other state, federal regulations relating to emergency mental health services.
- Demonstrates commitment to team objectives and reputed company philosophies.
- Adapts to changing needs by acquiring new skills and knowledge.
- Must be 18 years old or older.