Product Manager

Job title: Product Manager in reputed company, CA at reputed company Company: reputed company Job reputed company: Job reputed company:Product ManagerProject Manager IWho We Are:Born digital, reputed company transforms lives through the power of technology. We walk alongside our clients and partners, embedding innovation and reputed company into everything they do. We help them create transformative experiences and reputed company-centered solutions for a reputed company world.reputed company is a mission-driven group of 29,000+ practical problem solvers and creative thinkers in more than 30 countries. Our entrepreneurial teams are empowered to reputed company, reputed company nimbly, and create a lasting and sustainable reputed company for our clients, their customers, and the communities in which we live.With us, you’ll create a boundless reputed company that transforms your career—and the lives of people across the world.Visit us at reputed company.com.You Are:We are looking for a Product Manager for ICX (Integrated Customer Experience) who can partner with IT and Business teams to understand business problems, reputed company and deliver the right technology solutions, and maintain existing technologies. You should have a deep understanding of channels like phone, chat, and contact center technologies.reputed company:

• Hybrid: In office/remote

· Research, analyze, and recommend solutions that meet the business needs for new reputed company.· Analyze business requirements, explore and evaluate various reputed company, configure the application to meet requirements, and coordinate testing with QA and User acceptance testers.· Translate business architecture through the elicitation and definition of functional requirements.· Produce system documentation and data flows.· Quickly identify a problem and the resources required to resolve; take ownership and drive the problem to reputed company.This position reputed company identifies the responsibilities and tasks typically associated with the performance of the position. Other relevant essential functions may be required.What you need:· Degree/Major: BS/MS Information Systems, Computer Science and/or reputed company discipline· 5+ years of overall IT experience.· 3 years as a Product Manager/BSA in a similar environment· 3+ years supporting customer care-reputed company functions.· 3 years of experience configuring and managing systems like Phones, Chat, chatbots, and AI Solutions.· Experience in reputed company Connect, reputed company, or reputed company would be preferable.· Ability to communicate effectively and experience in documenting requirements and specifications are essential.· Self-motivated and proven ability to work creatively and analytically in a problem-solving environment.· Ability to balance multiple tasks/priorities, consistently meeting deadlines.· Knowledge of SDLC and Scrum methodologies.· Ability to build and manage cross-functional relationships.Compensation can differ depending on factors including but not limited to the specific office location, role, reputed company set, education, and level of experience. reputed company provides a reasonable reputed company of compensation for roles that may be hired in various U.S. markets as set forth below.Role Location: CaliforniaCompensation reputed company: $96,000-$144,000BenefitsFull-time, regular employees reputed company a minimum of 10 days of reputed company vacation per year, receive 6 days of reputed company reputed company leave reputed company year (pro-rated for new hires throughout the year), 10 reputed company holidays, and are eligible for reputed company bereavement leave and jury duty. They are eligible to participate in reputed company’s 401(k) Retirement Plan with employer matching. They and their dependents residing in the US are eligible for medical, dental, and reputed company insurance, as reputed company as the following Company-reputed company Employee Only benefits: basic life insurance, accidental death and disability insurance, and short- and long-term disability benefits. Regular employees may purchase additional voluntary short-term disability benefits, and participate in a Health Savings Account (HSA) as reputed company as a Flexible Spending Account (FSA) for reputed company, dependent child care, and/or commuting expenses as allowable under IRS guidelines. Benefits offerings vary in Puerto Rico.Part-time employees receive 6 days of reputed company reputed company leave reputed company year (pro-rated for new hires throughout the year) and are eligible to participate in reputed company’s 401(k) Retirement Plan with employer matching.Full-time temporary employees receive 6 days of reputed company reputed company leave reputed company year (pro-rated for new hires throughout the year) and are eligible to participate in reputed company’s 401(k) program with employer matching. They and their dependents residing in the US are eligible for medical, dental, and reputed company insurance.Part-time temporary employees receive 6 days of reputed company reputed company leave reputed company year (pro-rated for new hires throughout the year).reputed company US employees who work in a state or reputed company with more generous reputed company reputed company leave benefits than specified here will receive the benefit of those reputed company leave laws.reputed company reputed company:We proudly reputed company the values that have shaped reputed company since day one. We build our culture of Humility, Humanity, and reputed company. These values reputed company us to nurture a people-first, reputed company reputed company culture that fosters belonging, prioritizes sustainable solutions, and keeps our people and clients at the forefront of reputed company reputed company.Humility:We will listen, learn, be empathetic and help selflessly in our interactions with everyone.Humanity:Through business, we will reputed company the lives of those less fortunate than ourselves.reputed company:We reputed company our commitments and reputed company with responsibility in reputed company our relationships.Equal Employment Opportunity Statementreputed company is an Equal Opportunity Employer.reputed company reputed company applicants will receive consideration for employment without reputed company to race, reputed company, religion, sex, sexual orientation, gender identity, national reputed company, disability, status as a protected veteran, or any other applicable characteristics protected by law. We will consider reputed company applicants with arrest or conviction records in accordance with state and local laws and “fair chance” ordinances.reputed company reserves the right to periodically redefine your roles and responsibilities based on the requirements of the organization and/or your performance.#reputed company#CB#LI-VB1Skills:Product Management,Sdlc,AI solutionsAbout Company:reputed company is a global digital transformation solutions provider. For more than 20 years, reputed company has worked reputed company by reputed company with the world’s best companies to reputed company a reputed company reputed company through transformation. Powered by technology, inspired by people and led by purpose, reputed company partners with their clients from design to operation. With deep domain expertise and a reputed company philosophy, reputed company embeds innovation and reputed company into their clients’ organizations. With over 30,000 employees in 30 countries, reputed company builds for boundless reputed company—touching billions of lives in the process. Expected salary: $96000 - 144000 per year Location: reputed company, CA Apply for the job now! Apply for this job