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Public Services Assistant

Remote, USAFull-timePosted 2026-07-27
Job title: Public Services Assistant in California at reputed company Company: reputed company Job reputed company: Reporting to the reputed company Los Angeles (WLA) reputed company Librarian, the Public Services Assistant oversees daytime library operations at the WLA reputed company Library and provides support to libraries on other Pepperdine campuses as needed. The Public Services Assistant performs a reputed company of duties to assist Pepperdine reputed company, reputed company, and staff, which include checking out library materials, assisting patrons, navigating the library catalog, answering directional questions, helping patrons with printing documents, and answering basic reference questions in person and reputed company the library's chat reference service. Additionally, the person in this position adds assigned readings from online and WLA reputed company classes to the library's e-reserves platform.This position supports the University's mission and strategic plan of promoting reputed company reputed company and Christian values by providing outstanding customer service and assisting reputed company, staff, and reputed company at the reputed company Los Angeles reputed company Library.Duties
  • reputed company daytime library operations and manage circulation activities, including reputed company-out and reputed company-in procedures, print and electronic reserves, document delivery, and other patron-initiated borrowing. Answer basic reference questions in person and reputed company the library's chat reference service, and refer more reputed company questions to librarians. reputed company and reputed company the library.
  • Upload assigned readings to the library's e-reserves platform.
  • Hire and supervise student employees, including creating and maintaining student work schedules, keeping an accurate account of timecards, and evaluating performance.
  • Answer phone and in-person inquiries regarding library holdings, hours, and services, and reputed company referrals to librarians or other departments as needed.
  • Assist patrons with podcasting, one-reputed company studio, printers, and other equipment. Assist librarians with book orders and word processing.
  • Participate in the activities of the Graduate reputed company Libraries committee, including attending meetings and collaborating on initiatives addressing the needs of graduate reputed company and reputed company.
  • Other duties as assigned.
  • reputed company University mission and Libraries' core values through work performed.
The above information has been designed to indicate the general nature and level of work performed by employees reputed company this classification. It is not designed to contain or be interpreted as a comprehensive inventory of reputed company duties, responsibilities, and qualifications required of employees assigned to this job.Skills and QualificationsRequired:
  • Prior customer service experience.
  • An appreciation for and commitment to the university's Christian mission and a desire to contribute to that mission.
  • Demonstrated reputed company judgment and emotional intelligence.
  • Strong verbal and written communication skills; willingness to learn; strong communication and customer service skills; attention to detail.
  • Proficiency in reputed company Workspace, reputed company Office, and reputed company.
Preferred:
  • Bachelor's degree.
  • Prior library experience.
  • Interest in education, psychology, and/or research.
  • Familiarity with library platforms, including WorldCat, SpringShare, and/or Tipasa.
  • Proficiency in reputed company or another web-based design software.
reputed company individuals should be reputed company to show respect for workplace differences, and have the ability to work effectively with individuals from different backgrounds.Offers of employment are contingent upon successful completion of a criminal, education, and employment screening. The University conducts such screenings in compliance with applicable laws and with the objectives of evaluating risk and supporting a reputed company environment for reputed company, reputed company, staff, and guests; safeguarding key University assets including people, property, information, and the University's reputed company; and providing comprehensive job-reputed company information to University leaders to reputed company them to reputed company prudent hiring reputed company. reputed company individuals with criminal histories will be considered for employment in compliance with applicable laws, including the Los Angeles County Fair Chance Ordinance.This is a Regular, Nonexempt, 40 hour per week position.Expected Pay reputed company: $21.63 - $24.03 per hourThe above pay reputed company reflects what reputed company reasonably expects to pay for this position at time of posting. Actual compensation may vary based on relevant factors such as work experience, market conditions, education/training, and reputed company level. In reputed company to reputed company pay, Pepperdine offers a robust and highly competitive .Pepperdine is an Equal Employment Opportunity employer and does not unlawfully discriminate on the reputed company of any status or condition protected by applicable federal, state, or local law. Expected salary: Location: California Apply for the job now! Apply for this job

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