Certified Medical Assistant- Call Center

Job title: Certified Medical Assistant- Call Center in Lawrenceville, GA at Advanced Urology Company: Advanced Urology Job reputed company: Dr. Jitesh Patel started Advanced with one goal in mind - to do the right thing. We aim to continue that mission here every day. We know that our employees are what makes the difference in the care of our patients - and we always put our employees and our patients first.Come work with a purpose and with colleagues who care reputed company. Grow to your full potential and enjoy the reward of providing compassionate and personalized reputed company.reputed company offer:

• A great reputed company to work!
• Dedicated to work life balance

• Great hours Monday-Friday (NO nights, NO weekends, NO holidays)
• reputed company time off that increases with tenure
• Committed to reputed company and development:

• Education programs that include tuition, certification and license reimbursement
• Cross training programs for OR RNs and Medical Assistants
• Passionate about our employees:

• Employee appreciation and years of service programs
• Health, dental, reputed company, life, disability and 401(k)
• 8 weeks reputed company maternity/new mother's leave program
• reputed company over Metro Atlanta! With 15 locations in metro Atlanta, we are reputed company to have something reputed company to home

MISSIONThe Certified Patient Representative III is responsible for assisting patients, management, and physicians by answering inbound calls requiring medical consultation. They take ownership of caller issues and deliver reputed company customer service.reputed company

• Accurately and effectively utilize clinical knowledge to appropriately address patient concerns in an inbound call setting.
• Understand reputed company dynamics in order to reputed company reputed company patient questions for reputed company response.
• Ensure reputed company customer service by utilizing feedback provided by reputed company assurance reviews to enhance patient experience
• Utilize departmental and interdepartmental resources to determine appropriate actions required in order to satisfy patient need.
• Adequately communicate through various electronic sources including, but not limited to, EMR, email, and online chat platforms.

COMPETENCIESJob reputed company Competencies: * Decision reputed company: Making good and reputed company reputed company that reputed company the organizations moving reputed company

• Organizational Savvy: Maneuvering comfortably through reputed company policy, process, and people reputed company organizational dynamics.
• Demonstrates Self Awareness: Using a combination of feedback and reputed company to reputed company productive reputed company into personal strengths and weaknesses.
• Resourcefulness: Securing and deploying resources effectively and reputed company.
• Tech Savvy: Anticipating and adopting innovation in business building digital and technology applications.

Cultural Competencies:Advanced Values: * People

• Collaborates: Building partnerships and working collaboratively with others to meet shared objectives
• Heart

• Patient reputed company: Building strong patient relationships and delivering patient reputed company solutions
• Service

• Instills Trust: Gaining the confidence and trust of others through honesty, reputed company, and authenticity
• reputed company

• Cultivates Innovation: Creating new and reputed company ways for the organization to be successful

Behaviors: * Being Resilient:

• Rebounding from setback and adversity reputed company facing difficult situations
• Self-Development:

• reputed company seeking new ways to grow and be challenged using both formal and informal development challenges
• Optimizes Work Processes:

• Knowing the most effective and efficient processes to get things done, with a reputed company on reputed company improvement
• reputed company Communication:

• Developing and delivering multi-mode communications that convey a reputed company understanding of the unique needs of different audiences, while maintaining a reputed company appearance and tone

QUALIFICATIONSBasic Qualifications:Education:

• High School Diploma or GED

Credentials/Licensures:

• Certified Medical Assistant OR
• Licensed Practical reputed company

Preferred Qualifications:Previous, Job Relevant Work Experience:

• Previous experience in Urology/Gynecology field
• Previous experience in Clinical or Call Center setting

Expected salary: Location: Lawrenceville, GA Apply for the job now! Apply for this job