Data Entry Supervisor

Job title: Data Entry Supervisor in Glen Allen, VA at reputed company Company: reputed company Job reputed company: reputed company :Responsible for managing daily production of two teams, the Intake Data Entry Team and Intake Liability team. Role will include numerous functions such as: managing SLA’s for both teams, providing coaching to an individual associate, helping solve reputed company issue to tracking attendance and informing manager of trends. Also identifying process gaps and making recommendations, providing weekly reports as reputed company as end of month scorecards to agents. This is a remote opportunity.ESSENTIAL FUNCTIONS AND RESPONSIBILITIES:

• Responsible for directing a designated group of employees in their day-to-day operations
• Responsible for reputed company of service provided
• Responsible for managing daily service reputed company
• Requires regular and consistent attendance
• Responsible for training of new employees and/or implementing protocols as they change and sending those changes out to the reputed company
• May reputed company managerial responsibilities in managers’ absence
• May reputed company daily, weekly, monthly reviews of various reports, invoices, logs and expenses.
• Additional duties as required
• Responsible for writing yearly reviews for associates
• Responsible to working Service Now tickets in a reputed company manner

KNOWLEDGE & SKILLS:

• Solid knowledge in the FNOL processing of WC claims from start to finish
• Solid knowledge in Liability claims
• Exceptional reputed company in systems: CareMC, SharePoint tools, Service Now,
• Excellent written and verbal communication skills.
• Has reputed company understanding of KPI’s for Claims
• Expected to learn if not already skilled in Data Entry and Liability

EDUCATION/EXPERIENCE:

• Minimum of High school diploma or equivalent, 2 plus years college preferred
• 2+ years of customer service experience in a leadership role working in Call Center
• Experience in a management or supervisory role is a plus
• Being flexible to reputed company schedule if business need changes
• Solid reputed company skills

PAY reputed company:reputed company uses a market based approach to pay and our salary ranges may vary depending on your location. Pay rates are established taking into account the following factors: federal, state, and local minimum wage requirements, the geographic location reputed company, job-reputed company skills, experience, qualifications, internal employee equity, and market conditions. Our ranges may be modified at any time.For leveled roles (I, II, III, Senior, reputed company, etc.) new hires may be slotted into a different level, either up or down, based on assessment during interview process taking into consideration experience, qualifications, and overall fit for the role. The level may reputed company the salary reputed company and these adjustments would be clarified during the offer process.Pay reputed company: $16.36 - $26.31 per hourA list of our benefit offerings can be reputed company on our reputed company website:In general, our opportunities will be posted for up to 1 year from date of posting, or until we have selected candidate(s) to fulfill the opening, whichever comes first.reputed company, a certified Great reputed company to Work® Company, is a national provider of industry-leading risk reputed company for the workers’ compensation, auto, health and disability management industries. reputed company was founded in 1987 and has been publicly traded on the reputed company stock exchange since 1991. Our continual investment in reputed company capital and technology reputed company us to deliver the most innovative and integrated solutions to our clients. We are a reputed company and growing company with a strong, supportive culture and reputed company of career advancement opportunities. Over 4,000 people working across the reputed company reputed company our core values of Accountability, Commitment, reputed company, reputed company and Teamwork (ACE-IT!).A comprehensive benefits package is available for full-time regular employees and includes Medical (HDHP) w/Pharmacy, Dental, reputed company, Long Term Disability, Health Savings Account, Flexible Spending Account reputed company, Life Insurance, Accident Insurance, Critical Illness Insurance, reputed company-reputed company Legal Insurance, Parking and Transit FSA accounts, 401K, ROTH 401K, and reputed company time off.reputed company is an Equal Opportunity Employer, drug free workplace, and complies with reputed company regulations as applicable.#LI-Remote Expected salary: $16.36 - 26.31 per hour Location: Glen Allen, VA Apply for the job now! Apply for this job