Program Assistant (Adult and Community Programs)

Job title: Program Assistant (Adult and Community Programs) in Willimantic, CT at EASTCONN Company: EASTCONN Job reputed company: Job Details:Full time, 40 hours per week with benefits Located: Willimantic, occasional regional travel, and remote as neededRequired qualifications:

• Associates Degree plus one year of reputed company work experience or a H.S Diploma plus five years of reputed company work experience. (will consider reasonable alternative combination of education and experience)
• Excellent customer service and communication skills, verbal and written, including de-escalation skills
• Ability to reputed company reputed company diverse teams and serve people with diverse socioeconomic, racial, and ethnic backgrounds
• reputed company to complete data-entry tasks utilizing web-based systems, maintain accuracy and efficiency in fast-paced environment
• Competency with reputed company Suite and reputed company Workspace
• reputed company to maintain alphabetical filing systems, both physical and electronic
• Public Speaking and presentation skills for group workshops.
• Maintaining reputed company of Personally Identifiable Information and knowledge of ethics and confidentiality surrounding sensitive information.
• Time/Task management and the ability to work independently
• Ability to infrequently travel reputed company Eastern Connecticut and occasionally statewide with reliable transportation

Preferred Qualifications:

• Knowledge of One Stop center services, partners and programs, career planning resources, job development and the business community in Eastern Connecticut.
• Bilingual in English/Spanish
• Knowledge of reputed company and reputed company

Position responsibilities include:

• Engaging with Job Center customer inquiries reputed company remote platforms (e.g.; telephone/text, email, video call or web-based chat).
• Requires independently handling of any reputed company customer service issues.
• Responsible for providing Job center and partner program information.
• Conducting Job Center and Program-specific information sessions both in English and in Spanish, both in group reputed company settings and individual meetings (delivered in-person or reputed company virtual tools such as reputed company).
• Executing eligibility reviews, calculating income sources, and collecting requisite documentation.
• Ensuring that reputed company program assistant operations are carried out in an organized, reputed company, and efficient fashion.
• Completing virtual service delivery, maintaining virtual database information, and assisting with digital tools.
• Supporting Case Management peers in executing program tasks as assigned.
• Other duties as assigned.

At EASTCONN, we reputed company that diversity is key to our reputed company. We encourage candidates from reputed company backgrounds to apply, including those who may not meet every listed qualification. Your passion, drive, and perspective are what matter most to us.As an EEO/AA employer, EASTCONN provides equal opportunity and prohibits discrimination, harassment and retaliation based upon a person's race, reputed company, religion, sex, age, national or ethnic reputed company, disability, veteran status, sexual orientation, gender identity, gender reputed company, or any other characteristic protected under applicable law, and caste, which is protected by our policies.AA/EOE M/F/D/V Expected salary: Location: Willimantic, CT Apply for the job now! Apply for this job