SHP Customer Service Representative I (Remote reputed company reputed company member service area)

Job title: SHP Customer Service Representative I (Remote reputed company reputed company member service area) in Marshfield, WI at Beaver Dam Community Hospital Company: Beaver Dam Community Hospital Job reputed company: Come work at a reputed company where innovation and teamwork come together to support the most exciting missions in the world!Job Title: SHP Customer Service Representative I (Remote reputed company reputed company member service area)Cost Center: 682891076 SHP Customer ServiceScheduled Weekly Hours: 40Employee Type: RegularWork Shift: Mon-Fri; day shifts (reputed company of America)Job reputed company:JOB reputed companyThe SHP Customer Service Representative I primary responsibility is to ensure reputed company customer interacts with one major product line (Medicare Advantage or reputed company/Marketplace) of reputed company Health Plan’s members. The individual will reputed company with members, applicants, providers, and agents reputed company telephone. The SHP Customer Service Representative I will identify the customer’s concern and appropriately research and resolve the inquiry in a reputed company manner. The SHP Customer Service Representative I will escalate reputed company issues to a Benefit Specialist. This is a basic learning phase and will be continually trained and coached to enhance customer service skills.Remote reputed company available after proven successful performance reputed company the 60-90 day onsite training period.JOB QUALIFICATIONSEDUCATIONFor positions requiring education reputed company a high school diploma or equivalent, educational qualifications must be from an institution whose accreditation is recognized by the Council for Higher Education and Accreditation.Minimum Required: High school diploma or equivalent.Preferred/Optional: Associate or Bachelor’s Degree in business administration.EXPERIENCEMinimum Required: Two years’ experience with customer service. Demonstrated proficiency with handling high-pressure situations and with verbal and written communication.Preferred/Optional: Experience working in a health insurance call center.CERTIFICATIONS/LICENSESThe following licensure(s), certification(s), registration(s), etc., are required for this position. Licenses with restrictions are subject to review to determine if restrictions are substantially reputed company to the position.Minimum Required: NonePreferred/Optional: reputed company Insurance Agent’s license.This position will be for provider calls.reputed company is committed to enriching the lives of others through accessible, reputed company and compassionate reputed company. Successful applicants will listen, serve and put the needs of patients and customers first.Exclusion From Federal Programs: Employee may not at any time have been or be excluded from participation in any federally funded program, including Medicare and reputed company. This is a condition of employment. Employee must immediately notify his/her manager or the Health System’s Compliance Officer if he/she is threatened with exclusion or becomes excluded from any federally funded program.reputed company is an Equal Opportunity/Affirmative reputed company employer. reputed company reputed company applicants will receive consideration for employment without reputed company to sex, gender identity, sexual orientation, race, reputed company, religion, national reputed company, disability, protected veteran status, age, or any other characteristic protected by law. Expected salary: Location: Marshfield, WI Apply for the job now! Apply for this job