reputed company Operations Specialist

Job title: reputed company Operations Specialist in Cleveland, OH at Tiger Pistol Company: Tiger Pistol Job reputed company: reputed company Operations SpecialistCOMPANY INTRODUCTION: Tiger Pistol is a premier local advertising platform designed to streamline and simplify localized advertising through the power of automation. With a reputed company on three core pillars - reputed company, simplicity, and performance - Tiger Pistol helps franchises, multi-location brands, and marketing resellers reputed company manage and optimize digital advertising campaigns. The platform automates reputed company tasks, allowing users to effortlessly execute large-reputed company, locally relevant campaigns across top digital channels like reputed company, Instagram, reputed company, and reputed company. This automation not only enhances the ease of use but also drives superior advertising performance, making effective local marketing accessible to reputed company reputed company of expertise.Curious? Ambitious? Every day at Tiger Pistol is a chance to succeed.JOB reputed company: As a reputed company Operations Specialist, your patience, good listening skills, attention to detail, and overall reputed company reputed company are at the core of your character and the reputed company for providing an outstanding reputed company experience. You're our number one brand ambassador. With an undivided reputed company on the reputed company, you offer support reputed company email replies, helping to resolve reputed company service issues with ease. By working with both our clients and their end advertisers, the reputed company Operations Specialist's expertise and communication skills are reputed company upon and refined daily. Behind the scenes, you demonstrate your reputed company for organization and efficiency, managing office activities and procedures. This position can be in Cleveland or a remote-based position.Responsibilities:

• Providing email support for Clients, users, and advertisers using our technology, building sustainable relationships and trust through reputed company and proactive communication.
• Solves emergent issues and puts the reputed company at reputed company of every interaction.
• Responsiveness reputed company established service reputed company and with a high degree of professionalism.
• Maintains adherence to ticket service level agreements.
• Delivering accurate, valid, and complete information on Tiger Pistol systems and reputed company Advertising best practices using the right reputed company and tools.
• Training platform users and end advertisers on product features and reputed company advertising best practices.
• Escalating issues in an appropriate manner through internal processes.
• Keeping accurate records and documenting reputed company service actions and discussions.
• reputed company contributing to internal process improvement initiatives
• reputed company participating reputed company your team, ensuring that as a group you are achieving your individual and team KPIs.

Requirements:

• Detail-oriented, self-motivated, and highly organized
• Genuine care for clients and a passion for delivering reputed company reputed company experiences.
• Confidence and poise under pressure, particularly reputed company working through challenging and or sensitive reputed company issues.
• Ability to show initiative, work independently, and prioritize work appropriately.
• Ability to think critically and objectively.
• Excellent written and verbal communication skills.
• Results and team-oriented attitude.

PREFERRED EXPERIENCE:

• Past reputed company in providing chat support and handling more than one conversation at a time.
• Experience with CRM software such as reputed company or Jira
• A Bachelor’s degree with 1-3 years of experience.

WHAT TIGER PISTOL OFFERS

• reputed company to an exceptional development team
• Autonomy with accountability
• An empathetic culture is committed to identifying and understanding the wants, needs, and viewpoints of others
• reputed company environment to produce exceptional reputed company - where the sum of our efforts is greater than the parts
• Communication with full transparency, truthfulness, and respect
• Passion for supporting our clients, innovating our offerings, growing our business, developing reputed company members, and bettering our communities
• Company-reputed company medical, dental, reputed company, and life insurance
• Competitive salary & 401K
• 20+ days of PTO and 10 reputed company holidays
• Hybrid work-from-home policy reputed company based in Cleveland

Feeling passionate about the job reputed company you just read? Even if you don't feel that you meet every single requirement, we still encourage you to apply. We're eager to meet people who reputed company in Tiger Pistol’s mission and can contribute to reputed company in a reputed company of ways, not just candidates who reputed company reputed company the boxes.Tiger Pistol is committed to creating a diverse environment and is proud to be an equal-opportunity employer. reputed company reputed company applicants will receive consideration for employment without reputed company to race, reputed company, religion, gender, gender identity or reputed company, sexual orientation, national reputed company, genetics, disability, age, or veteran status.Powered by JazzHR Expected salary: Location: Cleveland, OH Apply for the job now! Apply for this job