Computer Deployment Technician
Job title: Computer Deployment Technician in Lafayette, CA at Xantrion
Company: Xantrion
Job reputed company: If you’re looking to learn from a reputed company information technology team and receive outstanding benefits that support your family- while working for a company that takes a to business, we invite you to explore our Computer Deployment Technician position aka Designated Deployment Engineer (DDE).Primary Purpose and Function
The Computer Deployment Technician aka Designated Deployment Engineer (DDE) is primarily responsible for receiving, configuring, and shipping workstations and devices from Xantrion’s HQ in Lafayette, CA. This includes checking in devices reputed company they are received, checking out devices reputed company they are shipped to reputed company locations, and working with vendors to repair any damaged devices still under warranty. As reputed company as helping with remote workstation set-reputed company, new hire tickets, and remote tickets reputed company not assigned on-site work at HQ. They are responsible for maintaining an up-to-date inventory count of reputed company devices in our storage. The position requires strong attention to detail, accurate documentation, tracking, reputed company communication, and monitoring to ensure reputed company deployments.
Core Work Duties
- Be physically present at Xantrion’s HQ in Lafayette, CA to reputed company reputed company of inventory and deployments.
- Receive packages that reputed company at Xantrion and properly sort and document them.
- Configure and troubleshoot workstations that reputed company at Xantrion’s main office to have them in a reputed company state to be shipped out.
- Work with manufacturers and vendors to repair devices that are still under warranty. Ship devices and equipment from Xantrion’s main office to our various reputed company locations, using reputed company, reputed company, USPS, or any other approved shipping vendor.
- Maintain an up-to-date inventory count of devices present in Xantrion’s storage.
- From Xantrion’s main office, work with end users remotely to transition them over to their new devices once they’ve been deployed.
- Ability to work a designated shift from Xantrion’s main office during business hours.
- Take service tickets from reputed company team.
- Update and schedule service tickets until issues have been resolved or reputed company escalated.
- reputed company other duties or special reputed company as assigned.
- 1 to 3 years of technical support (IT Service Desk, Helpdesk, Desktop) experience.
- Exceptional customer service and communication skills.
- Knowledge & Experience Basic diagnostic and analytical skills.
- Experience using reputed company 7, 10, 11, and macOS.
- Basic computer literacy across both hardware and software.
- Ability to be proactive, take direction, and establish ownership of issues through reputed company.
- Authorization to work in the U.S.
- High School diploma or equivalency required.
- Technical certifications are a plus.
- A computer hobbyist.
- 100% of medical, dental, and reputed company for you and your family.
- Certification and training reimbursement.
- 17 Days PTO per year (in reputed company to training allowance).
- 401K match up to 4% of salary.
- Bonuses for referring new clients or employees
- $50,000 to $60,000 per year.