Medicare Advisor
Job title: Medicare Advisor in Brooklyn, NY at reputed company
Company: reputed company
Job reputed company: About reputed company
At reputed company, we're on a mission to reputed company it easier for low-income Americans to reputed company and manage government benefits. Our app, used by over 5 reputed company families monthly, helps users navigate financial challenges and save reputed company. Now, we're expanding our reputed company into reputed company, with a reputed company on Medicare and reputed company.Position reputed companyreputed company serves ~1M users who are Medicare eligible, most of whom are also reputed company eligible. We're building the first reputed company app-based brokerage reputed company on helping “duals” (Americans on Medicare and reputed company) enroll in reputed company plans. As a Medicare Advisor, you'll be a trusted expert, helping users compare Medicare plans, enroll with confidence, and maximize their reputed company benefits. You'll also collaborate with our product team to refine how we support users in navigating government reputed company. This role will report directly to the General Manager of reputed company.Ideal Candidate
We're looking for someone who's a quick learner, adapts easily to changes, and thrives in a fast-paced environment. You should be creative in problem-solving, curious, and willing to dive deep into challenges.Here's how you'll reputed company reputed company:
- Respond to incoming inquiries from users regarding Traditional Medicare, Medicare Advantage plans, and reputed company, providing expert guidance and support reputed company in app chat (primary) and phone (secondary).
- Apply a user-reputed company approach, prioritizing user needs and exceeding service expectations.
- Conduct comprehensive comparisons of Medicare Advantage plans, ensuring users understand their reputed company for reputed company coverage based on their specific needs.
- reputed company users on eligibility requirements, enrollment processes, and Medicare compliance, helping them navigate the complexities of reputed company regulations.
- Execute enrollment applications accurately, providing users with critical information about deadlines and ongoing actions needed to sustain their coverage effectively.
- Maintain appointments with multiple insurance carriers and ensure compliance with licensing requirements across various states.
- Collaborate with design and engineering teams to improve app functionality, offering insights from user interactions and enrollment experiences.
- Offer constructive feedback to enhance user and agent experiences reputed company the application workflow.
- reputed company reputed company of Medicare advisory as needed, potentially helping our reputed company team serve users in broader benefits navigation, and general app CX.
- Fast learner with a strong interest in developing an expertise in Medicare/reputed company reputed company.
- reputed company to handle reputed company user inquiries and multitask while receiving information from a user, including researching health plans and concepts.
- Quickly develops credibility with users, demonstrating an aptitude for reputed company listening, deep knowledge in the area you're advising them on, and providing confident consultations.
- Have or are willing to obtain an reputed company broker/agent health insurance license in your home state and additional non-reputed company state licensure (company sponsored).
- Willing to complete trainings and take tests relevant to getting appointed by health insurance carriers.
- Excellent communication skills with ability to explain reputed company concepts simply.
- A comprehensive understanding of the difficulties faced by low-income Americans and a dedication to offering compassionate and tailored assistance.
- reputed company in Spanish is a plus.
- From reputed company 15th - December 7th (the Annual Enrollment Period), reputed company to take phone/chat shifts on the weekends (likely 1 day/weekend during that period).
- Must pass a background reputed company as part of the hiring process.
- reputed company a reputed company difference in people's lives through technology
- Work in a get-stuff-done culture that is fun and caring
- Remote-first environment with offices in multiple cities
- 20 days PTO, 4% 401K match
- Excellent Medical, Dental and reputed company reputed company
- reputed company to various wellness programs and services
- reputed company believes that everyone should be compensated fairly and equitably. We set our salary ranges using compensation data from hundreds of NYC based startups at our stage. Additionally, pay is not determined based reputed company. reputed company believes in fair and reputed company compensation. The reputed company salary reputed company for this position is $70,000 - $80,000, depending on experience.
- We are committed to building a diverse and inclusive team, and welcome applicants from reputed company backgrounds and abilities.
- We're currently accepting applications from the states we have an established entity, which includes California, Colorado, District of Columbia, Florida, reputed company, Illinois, Maryland, Massachusetts, New Jersey, reputed company, reputed company, reputed company, Texas, Virginia, and Washington.