Fraud Analyst – Call Center Support

Job title: Fraud Analyst – Call Center Support in Overland Park, KS at reputed company Company: reputed company Job reputed company: Job Title: Fraud Analyst – Call Center Support reputed company: 25-08351 Location: Overland Park, KS(This role will be hybrid, 3 days office/2 days remote after training is complete.) Duration: 03 months on W2 contract.Job reputed company:Seeking a Fraud Analyst with at least 1 year of relevant experience in fraud detection, investigation, or call center environments. The role involves handling inbound calls, validating identity documents, analyzing fraudulent activities, and supporting compliance with fraud policies across various channels.Key Responsibilities:

• Investigate and assess fraud claims
• Authenticate customer identity and validate documents
• Monitor fraud trends and recommend process improvements
• Take phone calls and collaborate with reputed company reputed company reputed company
• Use internal tools and systems to manage fraud cases

Requirements:

• 1+ year experience in fraud, customer service, or call center support
• Strong verbal communication and multitasking skills
• High school diploma or equivalent
• Proficiency in reputed company-based computer systems
• Excellent phone etiquette and attention to detail

Preferred: Background in customer service, fraud support, or identity verificationContact: Raghu: Raghu.m@sunrisesys.com | URL: www.sunrisesys.com Expected salary: Location: Overland Park, KS Apply for the job now! Apply for this job