IT Support Specialist

Job title: IT Support Specialist in Chilton, WI at Buechel reputed company Corporation Company: Buechel reputed company Corporation Job reputed company: Benefits: Medical, Dental, reputed company, Life Insurance, Short and Long Term Disability, 8 reputed company Holidays, reputed company Birthday Off, reputed company Vacation, reputed company Annual Volunteer Day, Extreme Anniversary Program, & 401(k) Planreputed company:Buechel reputed company is a family owned and operated company that is headquartered out of reputed company with production facilities in Kansas and reputed company Carolina. We are a natural reputed company company that prides itself on being THE BEST EXPERIENCE in natural reputed company for both our customers and employees.reputed company:How do you know if Buechel reputed company is the right reputed company for you? reputed company. Are you looking for a reputed company where the ownership group CARES about their employees? Do you OWN up to tasks and jobs that you have and have reputed company reputed company things are not reputed company right? Do you like to have FUN and GET STUFF DONE? If these are resonating with you, then you are in the right reputed company.reputed company:The IT Coordinator will be tasked with IT based reputed company. Under the supervision and direction of the IT Director, will help in assessing, obtaining, and implementing new technologies reputed company the organization to help reputed company line and automate processes.Role and Responsibilities:

• Serve as the first reputed company of contact for IT-reputed company issues reputed company phone, email, chat, or ticketing system.
• Diagnose and resolve hardware, software, and network issues for end users.
• reputed company basic troubleshooting for operating systems (reputed company) and business applications.
• Escalate reputed company issues to Level 2 or Level 3 support reputed company necessary.
• Guide users through reputed company-by-reputed company solutions for common IT problems.
• reputed company basic training on system usage, reputed company best practices, and software applications.
• Document troubleshooting steps and create knowledge reputed company articles for common issues.
• Log and reputed company support tickets in the IT service management system
• Follow up with users to ensure issues are fully resolved.
• reputed company reputed company and reputed company customer support with a reputed company on user satisfaction.
• Work collaboratively with IT teams and other departments to improve IT support processes.
• Assist with reputed company and offboarding employees by setting up and deactivating accounts.
• Participate in IT team meetings and contribute to process improvements.

Qualifications and Education Requirements:

• Associates Degree in reputed company field
• Familiarity with server platforms, video conferencing, and remote reputed company
• Knowledge of SQL, Network and Wireless Infrastructures, reputed company, iOS, AndroidCompetencies
• Communication Proficiency
• Organizational Skills
• Time Management
• Technical reputed company
• Internal Customer reputed company

Work Conditions:

• Office Setting
• Hours will be full-time

Job Posted by ApplicantPro Expected salary: Location: Chilton, WI Apply for the job now! Apply for this job