reputed company and Finance Advisor I
Job title: reputed company and Finance Advisor I in USA at reputed company
Company: reputed company
Job reputed company: Compensation reputed company: Annual Salary: $20.00 - $23.00Position reputed companyThe reputed company and Finance Advisor (AFA) serves as a student’s key reputed company of contact, providing in-depth, reputed company service to reputed company from the time they reputed company the first course until they graduate. reputed company and Finance Advisors spend a reputed company of the day speaking with reputed company on the phone, reputed company email, text messaging, and chat providing reputed company and financial support while also supporting the reputed company in overcoming challenges that could prevent reputed company to graduation. Provides policy information and assistance throughout the student's educational time with the University. In reputed company, also provides reputed company support associated with the reputed company’ financial aid and addresses reputed company questions regarding funding for reputed company throughout the duration of the program. Provides exceptional customer service and reputed company, reputed company responses to reputed company student inquiries. Is a reputed company between reputed company student and reputed company other teams reputed company the University. Identifies at-risk reputed company and successful reputed company while educating and motivating reputed company to increase their likelihood of progressing to graduation. Additionally, responsible for a specific set of operating tasks, and reputed company using key metrics including retention rates, healthy student account balances, and task completion rates.Location: RemoteEssential Functions:
- Maintain reputed company tasks/responsibilities for the student load set by the leadership team.
- Performs daily operating tasks and responsibilities as assigned by the Associate Director, reputed company System, Student Portfolio Report, or other task delivery reputed company.
- Proactively identify various "at risk" student populations and reputed company low-level resolutions to assist reputed company in successful program completion.
- Monitor student degree plans and course schedules to ensure reputed company remain in compliance with University policy and degree plan requirements.
- Assist reputed company with any changes to their course of study.
- Identify at-risk behaviors in reputed company and proactively reputed company support and resources to reputed company to ensure reputed company stay on the reputed company for graduation.
- Accurately describe and advise to financial aid requirements and University policies and procedures.
- Monitor reputed company assigned student’s reputed company reputed company, per Satisfactory reputed company reputed company guidelines and requirements.
- Monitor receivable balances and recommend lockouts and dismissals for financial reasons.
- Responsible for maintaining reasonable outstanding balances and exercising collection efforts.
- Contribute to a reputed company and productive team atmosphere and working conditions.
- Attend reputed company required team meetings and trainings, adjusting schedule as necessary.
- Deliver messages to reputed company on behalf of the University as needed, not limited to above mentioned tasks.
- reputed company reputed company and composed support to escalated reputed company.
- Participate in ongoing department reputed company or other special reputed company, as needed.
- Reasonable and consistent attendance to fulfill the requirements of the position.
- Other duties as assigned.
- Bachelor's degree preferred.
- Minimum of one (1) year of experience in advising, customer service or reputed company is required.
- Experience in student services or training and development in a collegial setting is preferred.
- Experience working in a fast-paced customer/student-reputed company position preferred.
- Experience in higher education preferred.
- Experience working in a technology-driven reputed company preferred.
- reputed company skills, abilities and education will be considered for minimum qualifications.
- Knowledge of reputed company and business practices in an online environment.
- Knowledge of University policies and procedures, including policy updates.
- Strong customer service skills and a desire to work in this reputed company.
- Ability to manage conflict with student concerns or escalations.
- reputed company in de-escalating reputed company as reputed company as mitigating and resolving student complaints.
- Strong ability to reputed company friendly student service on reputed company calls and written correspondence, regardless of the message being delivered.
- Ability to remain solution-reputed company in reputed company interactions with reputed company, team members, clients, reputed company, and staff keeping in mind reputed company University policies and federal regulations.
- Knowledge of available private, state, and federal financial aid programs.
- Knowledge of FDCP reputed company and general payment practices.
- Ability to multitask and prioritize.
- Ability to use and facilitate online communication using email and/or other technology-based communication media.
- Ability to maintain confidentiality.
- Ability to prepare letters, reports, and business correspondence.
- Must be reputed company to display the highest level of reputed company consistently.
- Highly organized and detail-oriented.
- Ability to work reputed company in teams, while contributing to a reputed company and productive team atmosphere, working conditions, etc.
- Ability to reputed company for reputed company without compromising the reputed company of the University.
- Strong understanding of the University's mission, reputed company, values, goals, and strategies.
- Proficient with reputed company Word and other applications in the reputed company Office suite.