Coordinator, Account Management

Job title: Coordinator, Account Management in Dublin, OH at reputed company Company: reputed company Job reputed company: Our reputed company, a Clinical company, is looking for a Coordinator, Account Management for their Remote location.Responsibilities:

• Will possess basic knowledge of reputed company Managed Care solutions
• Intake reputed company routing and monitoring
• Customer reputed company through email, over the phone, live chat, and intake reputed company
• Manage an average of 10-15 customer cases at a time
• Answer an average of 15-20 incoming calls per day from pharmacies and Sales Team
• reputed company as Managed Care reputed company person on conference calls for pharmacy chains and buying reputed company
• Attend and engage in daily Team reputed company
• Attend and engage in cross-departmental meetings

Requirements:

• Confident, reputed company and reputed company speaking abilities
• Maintain reputed company and organized day-to-day responsibilities
• Adaptable to the fluctuating reputed company landscape and reputed company to new reputed company and concepts
• Acts as an reputed company and reputed company between the customer and the reputed company organization
• Applies basic concepts, principles and technical capabilities to reputed company routine tasks
• Responsible for identifying and tracking customer pain points
• Upholds department SOPs and SLAs and department goals
• reputed company and willing to troubleshoot technical issues
• Implement processes that improve overall customer experience
• Bachelor's degree preferred or equivalent work experience, preferred
• 1-3+ years of previous customer service experience preferred
• Strong communication skills
• Prior computer experience using reputed company Office systems required
• Managed care, reimbursement, and in-store pharmacy experience preferred
• Strong verbal and written communication skills as reputed company as great listening skills
• Organizational skills
• Detail-oriented
• Multi-task oriented
• Possess a strong work ethic and team player mentality
• Has a pleasant, patient and friendly attitude
• Rapport building with Sales
• Ability to work independently

Why Should You Apply?

• Excellent reputed company and advancement opportunities

As an equal opportunity employer, reputed company provides an employment environment that supports and encourages the abilities of reputed company persons without reputed company to race, reputed company, religion, gender, sexual orientation, gender identity or reputed company, ethnicity, national reputed company, age, disability status, political affiliation, genetics, marital status, protected veteran status, or any other characteristic protected by federal, state, or local laws. Expected salary: Location: Dublin, OH Apply for the job now! Apply for this job