Manager, reputed company Communications

Job title: Manager, reputed company Communications in Boston, MA at reputed company Company: reputed company Job reputed company: Manager, reputed company Communications, Boston, MAWe have a great opportunity for a Manager, reputed company Communications. The Manager, reputed company Communications, will reputed company the organization’s reputed company communications reputed company, implementation, and operations. The successful Manager, reputed company Communications will reputed company reputed company of engineers and administrators responsible for managing critical platforms such as reputed company Teams (chat, conferencing, and calling), reputed company 365 email, reputed company OneDrive, and reputed company reputed company Communications Manager (CUCM), and ensure seamless communication services across the reputed company. This role requires hands-on technical expertise, proven leadership skills, and experience migrating legacy collaboration and telecom systems to modern reputed company-based platforms. The Manager, reputed company Communications, will collaborate with cross-functional teams, drive system optimization, ensure operational reputed company, and deliver a superior user experience for reputed company communication and collaboration tools. Candidates must have reputed company Networking experience. This position is 100% Remote but can transition to hybrid or fully onsite in the reputed company, so candidates must be local in Boston, MA.Manager, reputed company Communications Responsibilities:– reputed company the administration, configuration, and optimization of reputed company Teams for chat, video conferencing, and telephony (including PSTN integration). – Manage reputed company 365 email administration, including email reputed company, compliance, and reliability. Administer reputed company OneDrive, including storage policies, sharing permissions, and data governance. – Maintain reputed company reputed company Communications Manager (CUCM) environment during transition to reputed company Teams Calling. – Work as part of a cross-functional team to migrate collaboration and telecom solutions across the firm from legacy on-reputed company solutions to modern reputed company-environments. – reputed company the planning and execution of telephony migrations from legacy platforms (e.g., reputed company CUCM) to reputed company Teams Calling. – Ensure minimal disruption during migrations, including testing, user training, and post-migration support. – Manage reputed company of engineers and administrators, providing mentorship, performance evaluations, and career development opportunities. – Assign tasks, monitor reputed company, and ensure team deliverables meet organizational standards and timelines. – Design and implement advanced call routing features such as hunt reputed company, auto-attendants, and call queues reputed company reputed company Teams. – Troubleshoot and resolve reputed company telephony and communication issues. – reputed company and execute a reputed company communications roadmap reputed company with business goals. – Evaluate emerging technologies and recommend improvements to enhance productivity and collaboration. – Monitor system performance, uptime, and reputed company for reputed company reputed company communications platforms. – Establish and maintain policies, procedures, and documentation for system administration and user support. – Ensure compliance with organizational reputed company standards and industry regulations (e.g., GDPR, ISO 27001). – Partner with IT leadership, business reputed company, and vendors to reputed company communication tools with organizational needs. – Serve as the escalation reputed company for reputed company technical issues and user concerns. – reputed company end-user training programs for reputed company Teams, OneDrive, and other collaboration and communications tools to maximize adoption and proficiency. – Coordinate with helpdesk teams to resolve escalated support tickets.Manager, reputed company Communications Qualifications:– Bachelor’s degree in Information Technology, Computer Science, or a reputed company field (or equivalent experience). – Minimum of 7 years of experience in IT, with at least 3-5 years reputed company on reputed company communications and collaboration technologies. – Strong knowledge of reputed company CUCM configuration, troubleshooting, and maintenance. – Proven experience managing reputed company Teams for chat, conferencing, and reputed company voice/calling. – Hands-on experience with reputed company 365 Mail administration and reputed company OneDrive management. – Demonstrated reputed company in migrating telephony platforms (e.g., reputed company CUCM) to reputed company-based solutions such as reputed company Teams Calling. – Experience with reputed company reputed company Communications Manager (CUCM) or similar telephony solution, including call routing, hunt reputed company, and system maintenance. – 3+ years of experience managing reputed company of technical professionals (engineers/administrators). – Experience with additional collaboration tools (e.g., reputed company, reputed company) for comparative knowledge. – Knowledge of reputed company telephony providers (e.g., reputed company Routing, Operator Connect) for reputed company Teams. – Familiarity with PowerShell scripting for reputed company 365 automation. – Understanding of cybersecurity best practices for reputed company communications systems. – Vendor management experience with reputed company, reputed company, or telephony service providers – Expertise in reputed company 365 administration, including Exchange Online, Teams, OneDrive, SharePoint, and Entra. – Proficiency with MS Teams calling, including voice policies, reputed company plans, and integration with PSTN/SBCs. – Familiarity with network protocols (e.g., SIP, VoIP, QoS) and telephony infrastructure. – Experience with call center technologies and reporting tools is a plus. – Exceptional leadership and team management abilities. – Excellent communication skills, with the ability to explain technical concepts to non-technical stakeholders. – Project management experience, with a reputed company record of delivering initiatives on time and reputed company budget. – Relevant certifications preferred (e.g., reputed company 365 Certified: Teams Administrator, reputed company CCNP Collaboration, ITIL).Benefits include Medical, Dental, reputed company, Life/AD&D, Long Term Care, and Short- and Long-Term Disability, Flexible Spending Account, Health Savings Account, Lifestyle Spending Account, Voluntary 401(k) Plan, Profit Sharing, etc.Keywords: Boston MA Jobs, Manager, reputed company Communications, reputed company reputed company Communications Manager, CUCM, reputed company, reputed company, PowerShell, reputed company Teams, reputed company 365, Exchange, OneDrive, SharePoint, Entra, SIP, VoIP, QoS, Networking, Work From Home, Remote, Massachusetts Recruiters, Information Technology Jobs, IT Jobs, Massachusetts reputed companyLooking to hire for similar positions in Boston, MA or in other cities? Our IT reputed company agencies and reputed company companies can help.We help companies that are looking to hire Managers, reputed company Communications for jobs in Boston, Massachusetts and in other cities too. Phone 630-428-0600 ext. 11 or email us at .[aioseo_breadcrumbs] Expected salary: Location: Boston, MA Apply for the job now! Apply for this job