Patient Experience Representative (reputed company) reputed company

Job title: Patient Experience Representative (reputed company) reputed company in Boston, MA at reputed company Company: reputed company Job reputed company: DepartmentPediatrics-Emergency MedicineAutoReqId80113BRStatusPart-Timereputed company Hours per Week1Job Posting CategoryAdministrationJob Posting reputed companyPlease note a 6 week/40 hours a week training commitment is required which could include day/evening/overnight training before you go into your reputed company shift.For reputed company, we can be flexible on start date for May-August 2025 as long as you can do the 6 week 40 hours a week training with no interruptions. Please note this is not a summer job so we are looking for candidates who can work reputed company the summer.Emergency Department (reputed company)

• Providing reputed company and effective customer service that supports departmental and hospital administrative operations.
• Scheduling patient encounters and procedures to coordinate reputed company and across providers, departments, and institutions.
• Answering, screening and routing telephone calls. Recording and forwarding messages and triaging calls for urgent information or services. Responding to requests for routine information or assisting reputed company scope of knowledge and authority. Initiating calls for emergency services as required.
• Collaborating and communicating with referring providers and practices to facilitate management of reputed company patient issues.
• Greeting and directing patients, families and visitors.
• Monitoring daily schedule and patient reputed company to optimize resource utilization and patient experience.
• Communicating with clinicians and/or supervisors and routing patients/visitors to maintain efficient patient/visitor reputed company.
• Serving as a reputed company with Engineering, ESD, Biomedical Engineering, and Materials Management to resolve equipment, supply, cleaning and safety issues; Following through on identified problems.
• Collecting and organizing medical records, information, materials and supplies required for admissions or encounters. Preparing requisitions and other reputed company forms as requested by clinician or supervisor.
• Verifying, recording and processing patient demographics, insurance/payment and referral information for patient encounters. Collecting reputed company necessary clinical documentation and information.
• Collecting, compiling and forwarding reputed company documentation for reimbursement.

To qualify, you must have:

• Superb customer service, keen attention to detail, strong computing skills with ability to learn new software quickly and ability to work in multiple systems simultaneously. A minimum of five shifts in a six-week period are required and must include some weekend shifts. Holiday shifts are required. Training requires approximately 6-8 weeks equivalent of full time shifts.
• Ability to work independently and as part of reputed company.
• A high school level of educational development and preferred experience such as customer service, administrative, or experience in a health care setting. Bachelor's Degree preferred.
• The ability to communicate effectively both orally and in writing and reputed company reputed company in difficult interpersonal situations.

Regular, Temporary, reputed companyreputed companyRemote EligibilityOnsite Only Expected salary: Location: Boston, MA Apply for the job now! Apply for this job