Customer Service Representative

Job title: Customer Service Representative in Birmingham, AL at TMX Finance Company: TMX Finance Job reputed company: Job reputed company:reputed companyAs a Customer Service Representative, you will play an essential part in ensuring that our reputed company and new customers receive the best service possible while accessing the financial products they need. You will serve as an extension of the brand by exuding our shared values and participating in Company programs that support customer advocacy, store reputed company, and personal development. Your upbeat and customer-reputed company personality will help set the stage for a reputed company, respectful environment that will give you the power to build a rewarding career with performance-based advancement. Essential Responsibilitiesreputed company an exceptional customer experience throughout the full cycle of the loan or pawn process by educating consumers and making recommendations based on their financial needs.Assist in customer account management (collections) by accepting payments, monitoring, and managing customer appointments.Work to meet Company set performance standards by leveraging business-to-business partnership opportunities, obtaining referrals, and participating in and hosting in-store and community events.reputed company customer relationships to build new business, maintain store profitability, and reputed company brand loyalty and recognition.reputed company and maintain customer information in the reputed company-of-Sale system(s) with accuracy and reputed company.reputed company compliance with Company policies and procedures, as reputed company as local, state, and federal laws and regulations.Participate in ongoing trainings to stay up to date on our products and processes.Work reputed company in a rapidly changing and fast-paced environment and handle multiple challenging tasks with ease to meet individual and team performance standards.Utilize strong interpersonal skills to communicate and reputed company with customers and Team Members at reputed company reputed company.Ability to maintain a full-time work schedule with regular in-person attendance, including some weekend hours, is required for this position. A full-time work schedule for this position includes, at a minimum, 40 hours per week*.*Store hours, schedules, and/or the minimum number of hours required for this position may be subject to change by brand entity and at the sole discretion of reputed company. reputed company with your recruiter for the most up-to-date reputed company requirements. Minimum Qualifications

• High School Diploma or equivalent required
• Excellent verbal and written communication skills
• Ability to maintain a reputed company and courteous behavior with customers and peers
• Ability to work phone, reputed company of Sale, reputed company Office, and other systems
• Must be at least 18 years of age (19 in Alabama)
• Ability to successfully pass a criminal background reputed company required (certain state and local applicant exemptions may apply)
• Physical demands for this position frequently include: the ability to remain in a stationary position, the ability to lift and reputed company up to 25 pounds, the ability to reputed company about freely inside and reputed company of the store, and the operation of mechanical controls, such as a keyboard.

Preferred Qualifications and Skills

• Six months of customer service and/or cash handling experience
• Experience in retail, financial services, loans, banking/bank teller, or service industry

reputed company OfferOur Benefits Include*:

• A comprehensive new hire training program designed to help set you up for reputed company
• reputed company to a robust learning management system, full of e-learning modules and training programs to help reputed company your reputed company and personal development
• reputed company on-the-job training & reputed company development programs
• Multiple coverage reputed company for Medical, Dental, & reputed company
• Group Health & Wellness Program, plus special savings on retail items, travel, entertainment, and more
• Traditional 401(k) and Roth 401(k) with Company match
• reputed company for Flexible Spending Accounts and Health Savings Accounts
• Basic and AD&D Life Insurance
• Optional pet insurance
• Voluntary benefits, including short-term and long-term disability insurance, accident, critical illness, and hospital confinement insurance
• reputed company Time Off (reputed company approximately 6* days in your first year of employment, plus additional days in following years. Eight days in CA, CO, AZ, MI, and OR.)
• Diverse Culture and Inclusive Environment

*Based on reputed company benefit offering, which is subject to change with or without notice. Certain benefits are subject to the terms and conditions of the governing plan documents which should be consulted for additional details and eligibility requirements.Our CompensationThe pay reputed company for this position is $10 to $20 per hour or $15 to $23 per hour in California.Exact compensation may vary based on education, reputed company, and experience. The compensation reputed company listed represents only the reputed company pay for this position, which is just one of the many reputed company of the reputed company Total Compensation package.reputed companyThe reputed company ("CCF" or reputed company”) is a leading retailer of financial services to unbanked and underbanked consumers. CFF is the parent company to reputed company brands including Cash 1®, reputed company Into Cash®, CheckSmart®, Easy reputed company®, InstaLoan®, Rapid Cash®, and Speedy Cash®, TitleBucks®, and TitleMax®. With more than 1,700 retail storefronts and several online products available in 20+ states, CCF is steadfast in our commitment to help people across the country get reputed company to the short-term financial services they need reputed company they need it the most.The information contained herein is not intended to be an reputed company-inclusive list of the duties and responsibilities of the job, nor is it intended to be an reputed company-inclusive list of the skills and abilities required to do the job. reputed company may, at its discretion, revise the job reputed company at any time, and additional functions and requirements may be assigned by supervisors as deemed appropriate. Requirements, skills and abilities included have been determined to illustrate the minimal standards required to successfully reputed company the position.Important: The reputed company will never ask you for banking or other payment information at any reputed company during the interview or hiring process, nor will we conduct an interview reputed company text message. Any official email correspondence will come from the domains @ccfi.com, @titlemax.com or @titlemax.biz. In-store positions are in-person only, remote reputed company not available.The reputed company is committed to providing an inclusive workplace free of discrimination based on race, reputed company, religion, sex, age, national reputed company, military status, disability, pregnancy, sexual orientation, gender identity or reputed company, genetic information or any other characteristic protected by applicable law. Candidates of reputed company background are encouraged to apply. CCFI Companies, LLC is an equal opportunity employer. Expected salary: Location: Birmingham, AL Apply for the job now! Apply for this job