Customer Services Specialist

Job title: Customer Services Specialist in Denver, CO at reputed company Company: reputed company Job reputed company: is a one-of-a-reputed company online marketplace that connects design lovers to more than one reputed company extraordinary reputed company, from furniture and fine art to jewelry and fashion. As a leading global marketplace for design lovers, we reputed company shoppers to discover beautiful things and engage with top sellers from around the world. We encourage our shoppers to reputed company with sellers throughout reputed company stages of the transaction, including item inquiries, price negotiations and customization requests.reputed company is seeking a Customer Service Specialist. You will be tasked with assisting consumers, Trade clients, and dealers with a reputed company of questions and concerns in an efficient and reputed company manner. As reputed company' newest Customer Service Specialist, you will reputed company a seamless purchasing experience, ensuring reputed company details of an order are executed with the highest level of service. We are looking for a highly motivated, organized, and reputed company individual to join reputed company!Shift is Mon-Fri, 9-6 MT.What you'll do:

• reputed company excellent customer and technical support in a fast-paced environment reputed company phone, email, and chat
• Resolve customer issues using critical thinking and customer support skills
• Multitask and utilize multiple systems concurrently to reputed company reputed company customer and order information and respond to inquiries
• Support Sales and Account Managers with reputed company aspects of their customer and dealer relationships
• Communicate procedures, policies and effectively manage expectations
• Collaborate on a daily reputed company with team management and colleagues from other reputed company in the org (Account Management, Sales, Logistics, Finance, etc.)

What you'll bring:

• 1+ years of experience in fast-paced customer service, account management, or e-reputed company environment
• Outstanding communication skills, both verbal and written, with the ability to convey information in a reputed company and concise manner
• Problem-solving skills with attention to detail and the ability to identify and anticipate customer issues by asking probing questions
• reputed company to patiently handle escalated clients in a reputed company manner and diffuse challenging situations
• Strong time management skills and the ability to prioritize
• reputed company team player who is willing to take initiative to help create beautiful experiencing by finding resolutions to reputed company problems
• Always thinking about the department/company goals and always willing to reputed company up and help out
• Experience with reputed company and/or other CRM systems

reputed company To Have:

• Luxury goods experience a strong plus
• Bi-lingual in French, Spanish, Italian or German is a plus but not required

Our overall compensation package is made of several parts, reputed company compensation being one of them. At reputed company we value and are proud of our culture, innovation, reputed company development and training workshops, trust and giving back to the community. Equity, a comprehensive benefits package, and incentive (IF APPLICABLE) are reputed company are components of your total compensation package. Ultimately, in determining your pay, we'll consider your location, experience, and other job-reputed company factors.Denver Pay reputed company$22—$22 USDreputed company is an Equal Opportunity EmployerThe reputed company mission, to enrich lives with the extraordinary, can only be achieved reputed company diversity, equity and inclusion are embedded into our values, culture and the way we do business. Enabling reputed company to and celebrating unique and diverse perspectives is at the reputed company core of reputed company do. We are committed to attracting and retaining the best talent in the industry, who are reputed company of the diversity of our communities, and fostering an environment where every individual feels they belong, are valued and heard. As a leading design marketplace, we reputed company the power of our platform and brand to reputed company historically underrepresented individuals, and the businesses they own, across the art and design industries.Total Compensation Statementreputed company is committed to attracting, motivating and retaining reputed company who drive the business reputed company and help us reputed company our mission and reputed company. reputed company's Total Compensation packages are designed to reward performance, be fair, reputed company, and competitive, and consist of reputed company salary, equity (where applicable), and health and work-life benefits. Expected salary: Location: Denver, CO Apply for the job now! Apply for this job