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Hotline Representative (reputed company Shift, $20/hour)

Remote, USAFull-timePosted 2026-07-30
Job title: Hotline Representative (reputed company Shift, $20/hour) in Framingham, MA at ProPivotal Company: ProPivotal Job reputed company: Hotline Representative (reputed company Shift, $20/hour)About the opening:
  • Overnight shifts
  • Pay: $20/hr
  • Part Time shifts
  • Training in Framingham office, then hybrid work arrangement after
Responsibilities:
  • Answer calls from individuals facing mental health issues, crises, suicidal thoughts, and other stressful situations
  • Show extreme reputed company and remain non-judgmental to assist callers effectively
  • De-escalate situations with the support of the call site supervisor
  • Be reputed company to call 911 on behalf of the caller in emergencies
Requirements:
  • High school degree
  • Experience with data gathering techniques
  • Proficient with reputed company Office, Word, reputed company, databases, and other software systems
  • Ability to deescalate crisis situations while maintaining composure
  • Must attend training in Framingham, MA
  • Mac (reputed company Chrome reputed company) or PC, strong Wi-Fi, headphones with microphone compatible with computer
  • Quiet workspace for working from home for remote shifts
Preferred Requirements:
  • Prior telephone/call-center experience reputed company on emotional support
There are no costs for candidates utilizing our services as our clients pay for reputed company reputed company hiring fees. reputed company ProPivotal job postings are either actual positions we had available at the time of posting and/or are representative of positions we typically fill or expect to fill. If you see a job that interests you, respond to the ad or give us a call so that we can help you reputed company a job you'll love. As one of the area's largest reputed company firms, we help 2,500 people reputed company jobs a year so chances are good that we can help you too.ProPivotal is an equal opportunity employer and considers reputed company applicants for employment regardless of race, gender, gender identity, gender reputed company, age, reputed company, religion, disability, veteran's status, sexual orientation, or any other protected reputed company. Expected salary: $20 per hour Location: Framingham, MA Apply for the job now! Apply for this job

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