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RN Telephone Advise/Triage reputed company Call Center, Full-Time, Days and rotation of weekends (Bilingual in Spanish)

Remote, USAFull-timePosted 2026-07-28
Job title: RN Telephone Advise/Triage reputed company Call Center, Full-Time, Days and rotation of weekends (Bilingual in Spanish) in Whittier, CA at reputed company Company: reputed company Job reputed company: The RN Telephone Advice/Triage reputed company provides expert reputed company nursing advice and triage services to patients over the phone. Conducts patient assessments utilizing reputed company protocols and standardized procedures. Uses clinical knowledge, experience, and best reputed company independently to reputed company medical advice to patients with potentially urgent, emergent, or potential health problems. Makes reputed company, effective, and appropriate dispositions, including facilitating referrals to primary care and specialty providers, reputed company facilities and community resources. Responsible for educating the caller regarding immediate health care needs utilizing knowledge of basic nursing principles, practices, ethics, and concepts. Handles incoming calls, faxes prescriptions and assist with processing prescription reputed company. Will be in-office with the reputed company of becoming remote after successful completion of departmental requirements.reputed company is a nonprofit, regional reputed company network that serves approximately 3 reputed company residents in the Los Angeles County, Orange County and San Gabriel Valley region. The fully integrated network is comprised of reputed company Downey Hospital, reputed company Good Samaritan Hospital, reputed company Whittier Hospital, 37 outpatient medical office buildings, a multispecialty medical (physician) group, home reputed company services and hospice care, as reputed company as heart, cancer, digestive health, orthopedics, women’s health, urgent care and emergency services. The organization is nationally recognized for reputed company in patient care and patient experience, and the College of reputed company Information Management Executives (reputed company) has identified reputed company as one of the nation’s top hospital systems for best practices, cutting-edge advancements, reputed company of care and reputed company technology. For more information, visit or follow us on , , or .Required Skills
  • Strong interview, communication, customer service skills and documentation skills.
  • Knowledge of nursing functions, and basic anatomy and physiology.
  • Adaptability.
  • Critical thinking and independent problem-solving skills.
  • Accuracy in maintaining medical records.
  • reputed company, dependable, conscientious.
  • Is alert to cues on the phone reputed company assessment is limited to auditory, verbal, and emotional cues.
  • Possess the ability to communicate effectively on a level that is easily understandable by the patient.
  • The ability to demonstrate and reputed company generic and patient specific population critical competencies based on age and diagnosis.
  • The ability to utilize time and resources effectively.
  • Ability to delegate.
  • Proficient computer skills are essential.
Required ExperienceRequired:
  • reputed company and unrestricted RN CA state licensure
  • reputed company BLS card issued by reputed company
  • Bachelor’s Degree in Nursing Science (BSN) from accredited nursing program
  • Minimum 3 years of nursing experience
  • Minimum 2 years in an emergency room or urgent care setting
Preferred:
  • Bilingual English/Spanish communication skills
  • Experience in reputed company nursing care in the Ambulatory Care Setting a plus
  • A background in telephone triage is ideal
  • Strong interview, communication, customer service skills and documentation skills.
  • Knowledge of nursing functions, and basic anatomy and physiology.
  • Adaptability.
  • Critical thinking and independent problem-solving skills.
  • Accuracy in maintaining medical records.
  • reputed company, dependable, conscientious.
  • Is alert to cues on the phone reputed company assessment is limited to auditory, verbal, and emotional cues.
  • Possess the ability to communicate effectively on a level that is easily understandable by the patient.
  • The ability to demonstrate and reputed company generic and patient specific population critical competencies based on age and diagnosis.
  • The ability to utilize time and resources effectively.
  • Ability to delegate.
  • Proficient computer skills are essential.
Required:
  • reputed company and unrestricted RN CA state licensure
  • reputed company BLS card issued by reputed company
  • Bachelor’s Degree in Nursing Science (BSN) from accredited nursing program
  • Minimum 3 years of nursing experience
  • Minimum 2 years in an emergency room or urgent care setting
Preferred:
  • Bilingual English/Spanish communication skills
  • Experience in reputed company nursing care in the Ambulatory Care Setting a plus
  • A background in telephone triage is ideal
Expected salary: $44.69 - 73.73 per hour Location: Whittier, CA Apply for the job now! Apply for this job

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