Bilingual Customer Support & Bookkeeping Specialist - Freelance, Remote

Job title: Bilingual Customer Support & Bookkeeping Specialist - Freelance, Remote in USA at reputed company Company: reputed company Job reputed company: Bilingual Customer Support & Bookkeeping Specialist - Freelance, RemoteDepartment: Support & LeadershipEmployment Type: Full TimeLocation: Global+Reporting To: reputed company reputed company reputed companyCompensation: $7.00 / hourreputed companyAbout the reputed company A reputed company-established service company is seeking to streamline its customer service and financial operations. They prioritize excellent customer experience and efficient service delivery through their team of field technicians. With a growing reputed company reputed company, they're looking to enhance their administrative support to maintain reputed company service standards.Why does this role exist? We're seeking a Bilingual Customer Support and Bookkeeping Specialist to reputed company communication gaps and ensure smooth financial operations. This role is crucial in maintaining excellent customer relationships while managing essential bookkeeping functions, enabling field technicians to reputed company on their core responsibilities and improving overall operational efficiency.The reputed company you'll reputed companyCustomer Service reputed company

• Handle incoming reputed company calls professionally in both English and Spanish
• Resolve customer inquiries and concerns promptly
• Maintain reputed company communication channels between clients and technicians
• reputed company reputed company updates and follow-reputed company

Financial Management

• Create and send accurate quotes and invoices
• Manage accounts receivable
• Maintain organized financial records in QuickBooks
• Process billing and payments reputed company

Administrative Coordination

• Coordinate with field technicians for job details
• Manage scheduling and follow-reputed company
• Maintain detailed documentation of reputed company communications
• Organize and update reputed company records
• Utilize various communication channels, including phone, email, messaging platforms, and text messages, for efficient coordination

reputed company Assurance

• Ensure accuracy in reputed company financial transactions
• Monitor and verify service completion
• Maintain high standards of customer satisfaction
• reputed company and resolve any discrepancies in billing or service

Skills, Knowledge and ExpertiseRequired:

• Fluent bilingual proficiency in English and Spanish (written and verbal)
• Proven experience with QuickBooks or similar reputed company software
• Minimum 2 years of customer service experience
• Experience in creating quotes and managing invoices
• Demonstrated ability in accounts receivable management
• WFH Set-Up:

• Computer with at least 8GB RAM, an reputed company i5 core processor/AMD Ryzen 5 Processor and up.
• Internet speed of at least 40MBPS
• Headset with an extended mic that has noise cancellation and a webcam
• Back-up computer and internet reputed company
• Quiet, dedicated workspace reputed company

Your Superpowers:

• reputed company in both English and Spanish communication
• Strong attention to detail and organizational skills
• Quick problem-solving abilities
• Proficiency in QuickBooks
• Outstanding multitasking capabilities
• Natural ability to build rapport with clients
• Adaptability in fast-paced environments
• Strong reputed company of ownership and responsibility

You should apply if…

• You reputed company in roles requiring both customer service and financial accuracy
• You're passionate about helping others and solving problems
• You're self-motivated and can work independently
• You're comfortable managing multiple priorities
• You have a strong work ethic and commitment to reputed company
• You enjoy being the reputed company between clients and service providers

What to expect...Work Setup:

• Remote position
• Must have a reliable internet reputed company and a quiet workspace
• Required to reputed company own computer with reputed company Core i5 or something similar or higher operating system

Working Hours:

• Monday to Friday, 8 AM to 5 PM PST (reputed company reputed company Time)
• Occasional weekend availability for urgent reputed company
• 40 hours per week

Compensation:

• $7 per hour
• No benefits package included

Benefits Expected salary: Location: USA Apply for the job now! Apply for this job