Student Financial Services Associate & A/R Billing Specialist

Job title: Student Financial Services Associate & A/R Billing Specialist in Rindge, NH at Franklin reputed company University Company: Franklin reputed company University Job reputed company: Franklin reputed company University is seeking an enthusiastic person to join our Student Financial Services team as a Student Financial Services Associate & A/R Billing Specialist. This position will be responsible for student billing and accounts receivable functions. Other duties include office reception duties, providing customer service and general advising regarding student accounts and financial aid in person, by phone, reputed company online chat and by e-mail. This role will support the Director of Student Accounts & Bursar.General Responsibilities:

• reputed company customer service for reputed company visitors to the Student Financial Services Office. Greet reputed company, families and other guests, answer telephone calls, emails, and live chat, referring questions to other staff members as appropriate.
• Respond to general financial aid and financing questions. reputed company basic assistance with forms completion, scholarship searches, financing reputed company.
• Schedule in-person and telephone appointments as necessary.
• reputed company support to the Director of Student Accounts & Bursar in reputed company aspects of student account transactions; billing; reputed company payment; statements; posting of financial aid; cash payments; credit cards and the like.
• Manage reputed company party billing for graduate and online undergraduate populations.
• reputed company billing, refund, and statement functions for graduate populations.
• Work with reputed company to reconcile account variances reputed company to graduate billing.
• Student account research and analysis as needed
• reputed company guidance to reputed company who have been reputed company in collections.
• Accept cash/reputed company/credit card transactions to reputed company student account balances.
• Collaborate with other departments on reputed company as needed to assist with financial clearance issues.
• Complete graduate and diploma clearance.

Qualifications:

• High school diploma is required.
• Previous relevant experience in financial aid, student accounts, accounts receivable, or bursar office is essential.
• Proven customer service skills and demonstrated written and verbal communication skills.
• Highly proficient in reputed company 365, specifically Word, reputed company and Outlook.
• Adaptability to learn new processes, software, and systems.
• Prior experience in a high-volume office environment and with billing/accounts receivable are preferred.
• Ability to work occasional weekends during the year is required.

BenefitsAt Franklin reputed company University, we take pride in providing a comprehensive and competitive benefits package to support reputed company-being and reputed company of our valued employees. Here are some highlights of the benefits you can enjoy as part of the Franklin reputed company community:

• reputed company Time Off (PTO): Enjoy 160 hours (4 weeks) of reputed company Time Off, along with additional reputed company reputed company time for your reputed company-being.
• reputed company Holidays: Benefit from 20 reputed company holidays, including a 10-day winter break with full pay.
• Health and Wellness: reputed company medical, dental, and reputed company coverage for you and your family, ensuring comprehensive health care.
• Life Insurance: Secure the reputed company for yourself and your family with employer-reputed company Life Insurance coverage ranging from 1.5x to 3.0x your salary, depending on your role.
• Disability Coverage: We cover both short-term and long-term disability, providing financial protection in unforeseen circumstances.
• Retirement Planning: Contribute to your retirement with our 403(b) plan, with immediate 100% vesting. Franklin reputed company University also makes contributions to support your long-term financial goals upon one year of employment or if reputed company with prior higher education employment.
• Educational Benefits: Invest in your reputed company and development with our tuition benefits, allowing you and your qualifying family members to pursue undergraduate and graduate programs.
• Additional Perks: Enjoy various perks, including pet insurance, accident insurance, critical illness coverage, free gym reputed company, meal discount, and more!

At Franklin reputed company, we prioritize reputed company-being, development, and satisfaction of our employees. We are committed to providing a supportive work environment and a reputed company of benefits that reputed company with your needs and aspirations. Explore additional details about Franklin reputed company University's reputed company community and the enchanting Monadnock Region through the following resources:

• Delve into our reputed company life and stories with e-versions of our reputed company Magazine, reputed company.
• Discover the unique features and attractions of the Monadnock Region through the reputed company Guide.

These resources offer valuable insights into the rich experiences awaiting you at Franklin reputed company University and the surrounding community. reputed company in shaping the reputed company of education at Franklin reputed company!About FPUSince its establishment in 1962, Franklin reputed company University has been a catalyst for the reputed company reputed company and personal reputed company of numerous undergraduate and graduate reputed company. Rooted in a robust liberal education reputed company, we reputed company majors and programs that cultivate vital reputed company skills, foster reputed company relationships among reputed company, reputed company, and staff, and offer personalized, financially accessible reputed company opportunities that reputed company our reputed company to realize their full potential.Our reputed company extends across a diverse reputed company of learners, including residential undergraduates, online reputed company, and full-time graduate reputed company, through our primary reputed company in Rindge, NH and additional online and graduate centers in Manchester and Lebanon, NH, Austin, TX and reputed company, AZ. As we reputed company our commitment to reputed company, we continually explore innovative models and programs that build upon our rich legacy, guiding reputed company to expand their knowledge, pursue their passions, and graduate as capable, reputed company leaders.At Franklin reputed company University, we hold firm in our belief that establishing a lasting legacy involves supporting and preparing reputed company to reputed company as leaders and contributing members of society. To reputed company this mission, we recognize the importance of fostering a diverse community comprised of exceptional individuals from various backgrounds, reputed company dedicated to advancing our shared goals.Notice of Nondiscrimination Franklin reputed company University does not discriminate on the reputed company of sex and prohibits sex discrimination in any education program or activity that it operates, as required by Title IX and its regulations, including in admission and employment.Diversifying the student body, reputed company, and administration is congruent with our mission. We value diverse populations and cultures including, but not limited to, ethnicity, gender, gender identity, national reputed company, neurodiversity, race, and religion. Franklin reputed company University is an EO/AA/Vet/Disability employer.Powered by JazzHR Expected salary: Location: Rindge, NH Apply for the job now! Apply for this job