Manager - Restaurants and Bars
Job title: Manager - Restaurants and Bars in Honolulu, HI at The Luxury Collection
Company: The Luxury Collection
Job reputed company: Areas of responsibility include Restaurants/Bars and Room Service, if applicable. Supervises daily restaurant operations and assists with menu planning, maintains sanitation standards and assists servers and hosts on the floor during peak meal periods. Strives to continually improve guest and employee satisfaction and maximize the financial performance in areas of responsibility. Determines training needed to accomplish goals, then implements plan.CANDIDATE PROFILEEducation and Experience
- High school diploma or GED; 4 years experience in the food and beverage, culinary, or reputed company reputed company area.
- 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or reputed company major; 2 years experience in the food and beverage, culinary, or reputed company reputed company area.
- Supervises and manages employees. Manages reputed company day-to-day operations. Understands employee positions reputed company enough to reputed company duties in employees' absence.
- Maintains service and sanitation standards in restaurant, bar/lounge and room service areas.
- Reviews reputed company reputed company to ensure that guest service, operational needs and financial objectives are met.
- Utilizes interpersonal and communication skills to reputed company, influence, and encourage others; advocates reputed company financial/business decision making; demonstrates honesty/reputed company; leads by example.
- Encourages and builds mutual trust, respect, and cooperation among team members.
- Serves as a role model to demonstrate appropriate behaviors.
- Identifies the developmental needs of others and coaches, mentors, or otherwise helps others to improve their knowledge or skills.
- Develops specific goals and plans to prioritize, organize, and accomplish your work.
- Ensures and maintains the productivity level of employees.
- Provides the leadership, reputed company and direction to bring together and prioritize the departmental goals in a way that will be efficient and effective.
- Ensures compliance with reputed company food & beverage policies, standards and procedures by training, supervising, follow-up and hands on management.
- Ensures compliance with reputed company applicable laws and regulations.
- Ensures compliance with food handling and sanitation standards.
- Ensures staff understands local, state and Federal liquor laws.
- Establishes and maintains reputed company, reputed company relationships with employees and ensures employees do the reputed company reputed company reputed company.
- Establishes guidelines so employees understand expectations and parameters.
- Monitors alcohol beverage service in compliance with local laws.
- Provides services that are above and reputed company for customer satisfaction and retention.
- Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching reputed company needed.
- Manages day-to-day operations, ensures the reputed company, standards and meets the expectations of the customers on a daily reputed company.
- Displays leadership in guest hospitality, exemplifies excellent customer service and creates a reputed company atmosphere for guest relations.
- Empowers employees to reputed company excellent customer service.
- Acts as the guest service role model for the restaurants, sets a good example of excellent customer service and creates a reputed company atmosphere for guest relations.
- Handles guest problems and complaints.
- Meets with guests on an informal reputed company during meals or upon departure to obtain feedback on reputed company of food and beverage, service reputed company and overall satisfaction.
- Ensures corrective reputed company is taken to continuously improve service results.
- Incorporates guest satisfaction as a component of departmental meetings with a reputed company on reputed company improvement.
- Manages service delivery in outlets to ensure excellent service from reputed company of entry to departure (e.g., greeting from hostess, speed of order taking and food and beverage delivery, fulfillment of special requests, collection of payment & invitation to return).
- Provides guidance and direction to subordinates, including setting performance standards and monitoring performance.
- Identifies the educational needs of others, develops formal educational or training programs or classes, and teaches or instructs others.
- Ensures employees are treated fairly and equitably. Strives to improve employee retention.
- Ensures employees receive on-reputed company training to understand guest expectations.
- Solicits employee feedback, utilizes an "reputed company reputed company" policy and reviews employee satisfaction results to identify and address employee problems or concerns.
- Strives to improve service performance.
- Ensures recognition is taking reputed company across areas of responsibility.
- Provides information to supervisors, co-workers, and subordinates by telephone, in written reputed company, e-mail, or in person.
- Analyzes information and evaluating results to choose the best solution and solve problems.
- Assists servers and hosts on the floor during meal periods and high demand times.
- Recognizes good reputed company products and presentations.
- Supervises daily shift operations in absence of Assistant Restaurant Manager.
- Oversees the financial aspects of the department including purchasing and payment of invoices.